Author Topic: Word & Excel Problems (Read 11637 times)

mis2ko · « **on:** February 01, 2012, 04:49:35 PM »

The top of the page does not show that line where it tells you were you are. In Excel I have to delete the line because you can't go up there to change it. Also in Excel all the lines at the bottom (of Home, Insert, etc) where it says Line , Adjustment...they are all grayed out in Word also. Using Word & Excel 2010. I am on Windows 7.

Is there a way to add the line through MS?

Thanks!

Geek-9pm · « **Reply #1 on:** February 01, 2012, 06:10:14 PM »

It helps a lot if you provide more details.
What computer do you have?
Did you change the Video Graphics card?
When did this problem start? Have you tried different screen resolutions?
Does the problem show in other programs.?
Can you use the maximize and restore to change the size of the windows?

mis2ko · « **Reply #2 on:** February 01, 2012, 06:18:23 PM »

I have lots of viruses and got the computer fixed. Attached is a Word showing the things that are wroge.

[year+ old attachment deleted by admin]

soybean · « **Reply #3 on:** February 01, 2012, 08:04:51 PM »

The file you attached shows nothing unusual. Can you post a screen capture of your Word and Excel files which you feel do not appear normal?

mis2ko · « **Reply #4 on:** February 01, 2012, 08:07:40 PM »

It will not load .exl files. The word file does not show the top where you can make changes and the names under the icons at the top are gray and you cannot click on them.

soybean · « **Reply #5 on:** February 01, 2012, 08:12:50 PM »

Quote from: mis2ko on February 01, 2012, 08:07:40 PM

It will not load .exl files.

What is "it"? What are .exl files?

Quote from: mis2ko on February 01, 2012, 08:07:40 PM

The word file does not show the top where you can make changes and the names under the icons at the top are gray and you cannot click on them.

There are no icons in your Word document. Again, we need a screen capture image from you to show what you're talking about.

mis2ko · « **Reply #6 on:** February 01, 2012, 09:59:14 PM »

OK will send a prtsc tomorrow

mis2ko · « **Reply #7 on:** February 02, 2012, 07:02:14 AM »

I tried to send a screen print. it is a .doc file at 370 KB but when I click post nothing happens.

soybean · « **Reply #8 on:** February 02, 2012, 07:46:19 AM »

To capture a screen print, you need to press the Print Screen button on your keyboard. The button name may be abbreviated on the button. Pressing the button captures the whole display on your monitor. To capture an application window only where the window may be less than maximized, pressing Alt + PrintScreen will capture only that application window. This puts the screen capture in the clipboard (the temporary memory area). Then, you need to paste it into an image editor and save it as a .jpg or some other image format file. Paint can be used for this. And, while you have the image displayed in your image editor, you may crop it and save that smaller cutout to further limit the size of the image you'll post in the forum. You can also use your image editor to draw circles or boxes around certain parts of your image or put arrows on it pointing to specific elements and perhaps add text to further enhance the effectiveness of your image in conveying a point in the forum.

Geek-9pm · « **Reply #9 on:** February 02, 2012, 07:48:57 AM »

A screen shot is either a BMP or GIF file or some other image file format.
Use paint to make a screen shot. Or your favorite photo/image editor.
Please read this:
http://www.computerhope.com/forum/index.php/topic,61232.0.html
edit: sorry soybean, didn't see your post in time.

mis2ko · « **Reply #10 on:** February 02, 2012, 08:14:48 AM »

arrgh - sent it to paint and chose .jpg. Have 200 bmp. But it won't load.!

soybean · « **Reply #11 on:** February 02, 2012, 08:30:08 AM »

Quote from: mis2ko on February 02, 2012, 08:14:48 AM

But it won't load.!

You mean you could not post it in the forum? Please explain how you were trying to do that? Did you try to attach it in the same manner you attached the .doc file?

mis2ko · « **Reply #12 on:** February 02, 2012, 08:38:49 AM »

Yes I put it in the browse box and clicked post. It disapease from the box. Put it back and again it is gone when I click [post.

mis2ko · « **Reply #13 on:** February 02, 2012, 08:50:19 AM »

I saved as bmp, but too large. Went to Phixr to reduce it but cannot save it as bmp there.

soybean · « **Reply #14 on:** February 02, 2012, 09:17:15 AM »

Try jpg or png. And, as I said, you can cut out part of the original image and create a smaller image if necessary.

mis2ko · « **Reply #15 on:** February 02, 2012, 09:18:30 AM »

I tried .jpg and that did not work. I will reduce it.

mis2ko · « **Reply #16 on:** February 02, 2012, 09:22:12 AM »

I tried reducing it in paint but it is still too large. I really don't know piant very well. Is there a way to make it smaller?

soybean · « **Reply #17 on:** February 02, 2012, 09:25:19 AM »

I suggest using PhotoFiltre to crop and resize the image. Cropping with it is more intuitive than with Paint.

mis2ko · « **Reply #18 on:** February 02, 2012, 09:39:45 AM »

OK I reduced the bmp to under 700 but it still won't load. When I click Post it leaves the browse box.

patio · « **Reply #19 on:** February 02, 2012, 09:49:16 AM »

There is a pic next to the Globe above the Reply box...clik that and copy the link to the pic.

soybean · « **Reply #20 on:** February 02, 2012, 09:55:43 AM »

Quote from: patio on February 02, 2012, 09:49:16 AM

There is a pic next to the Globe above the Reply box...clik that and copy the link to the pic.

You're talking about posting a link to an image on an image hosting site such as photobucket, right?

Geek-9pm · « **Reply #21 on:** February 02, 2012, 09:56:55 AM »

A screen shot will be under 100k if saved in 256 color GIF format. A BMP is much larger.

mis2ko · « **Reply #22 on:** February 02, 2012, 09:57:19 AM »

I dowloaded Photobucket.

mis2ko · « **Reply #23 on:** February 02, 2012, 09:58:58 AM »

Opps I downloaed photofiltre

mis2ko · « **Reply #24 on:** February 02, 2012, 10:02:46 AM »

I changed it to a gif file but it still will not load???

soybean · « **Reply #25 on:** February 02, 2012, 10:06:01 AM »

Then, take the other approach. Create an account on Photobucket or some other image hosting website, upload your image to it, and then link to that image in your forum post.

mis2ko · « **Reply #26 on:** February 02, 2012, 11:18:59 AM »

OK here is another try.

[year+ old attachment deleted by admin]

soybean · « **Reply #27 on:** February 02, 2012, 11:24:02 AM »

I have Office 2007. But, I see nothing unusual in your image. So, I still don't exactly what is your problem.

By the way, why did you create an image with one Word window on top of a larger one?

mis2ko · « **Reply #28 on:** February 02, 2012, 11:28:44 AM »

The copy below the icons ...i.e. under HOME "Clipboard" are grayed out and you can't click on them.

mis2ko · « **Reply #29 on:** February 02, 2012, 12:06:02 PM »

I have been trying to send you an excel file to show the bar atop what you have, that shows where you are. It is missing. I have tried to send you the file but it won't load even thought I went through that same place for the other one.

soybean · « **Reply #30 on:** February 02, 2012, 12:26:02 PM »

I don't know whether you really do not have the ability to clearly communicate in writing or you're playing games here but I think we're not going anywhere with this discussion until you say something in a clear, coherent manner, and that hasn't happened yet.

mis2ko · « **Reply #31 on:** February 02, 2012, 12:43:22 PM »

If you look at the WORD doc. At the top where the icons are. Under each one there is a link. ie. In the HOME Tab there is at the bottom of the icons - Clipboard. to the right, under the icons - Fonts. Both og these are grayed out and cannot be clicked on.

For Excel - There is a bar above where you are typing, that shows what line you are on and what column you are in. This bar is missing.

Salmon Trout · « **Reply #32 on:** February 02, 2012, 12:52:19 PM »

I think the message "compatibility mode" in the title bar may be a clue.

mis2ko · « **Reply #33 on:** February 02, 2012, 12:55:51 PM »

Is this in Excel?

mis2ko · « **Reply #34 on:** February 02, 2012, 12:57:11 PM »

If it is in Excel...how do I access it?

soybean · « **Reply #35 on:** February 02, 2012, 01:10:59 PM »

We still aren't getting clear and coherent replies from you. And, your images are two large to effectively serve as an aid in the communication.

You did not answer my question about why you posted image with two Word windows, one on top of the other. If an image is going to be helpful, it needs to clearly show the problem. Your image does not do this. As I said in previous posts, cutout the specific part of the image that relates to the problem; by doing this, that part of your Word window will appear larger and be easier to decipher in the forum. For example, see my attached image from Word 2007. I show only the upper left corner of the window.

[year+ old attachment deleted by admin]

mis2ko · « **Reply #36 on:** February 02, 2012, 01:26:17 PM »

OK How do I do that? How do I take corner photo?

mis2ko · « **Reply #37 on:** February 02, 2012, 01:31:12 PM »

It shows what I mean - it shows Clipboard, Font & Paragraph. These are grayed out and cannot be used.

soybean · « **Reply #38 on:** February 02, 2012, 02:11:54 PM »

That is not confirmed by your image. Your image seems to show nothing abnormal. Again, a closeup image could be more helpful.

For the third time, why did you impose one Word window over the other in your image?

mis2ko · « **Reply #39 on:** February 02, 2012, 02:17:03 PM »

I did not put them over each one. Maybe the Editor did it.

soybean · « **Reply #40 on:** February 02, 2012, 02:30:54 PM »

Well, create a closeup as, as I suggested, that will show more clearly the buttons you say are grayed out. I've already told you about cropping an image. And, you have a Snipping tool in Windows 7 that works very well for screen captures; it will let you capture only the portion of an app window that you want.

mis2ko · « **Reply #41 on:** February 02, 2012, 02:34:03 PM »

I don't know how to find the Snipping thing???

Salmon Trout · « **Reply #42 on:** February 02, 2012, 02:39:46 PM »

click the Start Orb and type Snipping Tool in the "Search programs and Files" box

mis2ko · « **Reply #43 on:** February 02, 2012, 03:19:06 PM »

I found it and tried to send it but it won't load. it is a .jpg and small file.

Rustys · « **Reply #44 on:** February 05, 2012, 11:09:47 AM »

http://www.computerhope.com/forum/index.php/topic,126907.15.html

Refer to reply #20

Was this ever done? Have you tried to reinstall the software?

mis2ko · « **Reply #45 on:** February 05, 2012, 11:57:11 AM »

I am afraid it came with the computer, there was no disc.

Rustys · « **Reply #46 on:** February 05, 2012, 01:28:41 PM »

How old is the computer? Mainfracture? Model?

Have you tried to restore your system to factory?

mis2ko · « **Reply #47 on:** February 05, 2012, 01:33:55 PM »

The computer is less than a year old. Toshiba Satellite L655=S5153. I don't want to go back because that will bring up the virus again.

soybean · « **Reply #48 on:** February 05, 2012, 01:35:33 PM »

Quote from: Rustys on February 05, 2012, 01:28:41 PM

Have you tried to restore your system to factory?

This would not "bring up the virus again."

mis2ko · « **Reply #49 on:** February 05, 2012, 01:37:11 PM »

I don't know how to do that??

soybean · « **Reply #50 on:** February 05, 2012, 01:38:59 PM »

Quote from: Rustys on February 05, 2012, 01:28:41 PM

How old is the computer? ~~Mainfracture~~ Manufacturer? Model?

mis2ko · « **Reply #51 on:** February 05, 2012, 01:43:46 PM »

I gave it to you prevoiusly. Tochiba Satellite L655-S5153 Had it for lest than a year.

Rustys · « **Reply #52 on:** February 05, 2012, 02:18:28 PM »

http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/modelContent.jsp?ct=SB&os=&category=&moid=2861813&rpn=PSK2CU&modelFilter=L655-S5153&selCategory=2756709&selFamily=1073768663

Select user guide
Go to page #61

soybean · « **Reply #53 on:** February 05, 2012, 02:36:27 PM »

http://www.fixya.com/support/t9833529-delete_everything

Keep in mind this would erase the hard drive and reinstall the OS and other software that was on the computer when it was new. So, any important files not backed up before doing this would be lost.

However, I believe the posts in this discussion up to this point do not clearly indicate taking this action is necessary. You still have not posted an up-close screen print to clearly show the problem you're having, or thing you have, with Word and Excel.

mis2ko · « **Reply #54 on:** February 05, 2012, 03:38:58 PM »

I tried sending a printscreen but it won't take it. it is .jpg and under 200K

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Author Topic: Word & Excel Problems (Read 11637 times)

mis2ko

Geek-9pm

mis2ko

soybean

mis2ko

soybean

mis2ko

mis2ko

soybean

Geek-9pm

mis2ko

soybean

mis2ko

mis2ko

soybean

mis2ko

mis2ko

soybean

mis2ko

patio

soybean

Geek-9pm

mis2ko

mis2ko

mis2ko

soybean

mis2ko

soybean

mis2ko

mis2ko

soybean

mis2ko

Salmon Trout

mis2ko

mis2ko

soybean

mis2ko

mis2ko

soybean

mis2ko

soybean

mis2ko

Salmon Trout

mis2ko

Rustys

mis2ko

Rustys

mis2ko

soybean

mis2ko

soybean

mis2ko

Rustys

soybean

mis2ko