Hello
I have a Compaq Presario with Windows Vista Home Premium. There is 2 GB of RAM and 201 GB free of 287 GB total.
The problem is that whenever it enters sleep mode, a few problems are taking place. The computer will either
1) crash/restart
2) stay frozen in sleep mode, only solvable by holding power button down to shut down.
Upon restarting, I have the option to run in Safe Mode. I did this, and the problem didn't persist while in Safe Mode, but I have no idea where to go from there. I checked the Problem Reports and Solutions and here is the report from the most recent incident:
Problem signature
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Files that help describe the problem (some files may no longer be available)
Mini060613-11.dmp
sysdata.xml
Version.txt
View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.
Extra information about the problem
BCCode: 9f
BCP1: 00000003
BCP2: 86766430
BCP3: 86776348
BCP4: B76DCA58
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1
This has been happening for about 2-3 months. Any help would be appreciated.