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Author Topic: Confused...I think my computer must be possessed  (Read 12545 times)

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debby

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    Re: Confused...I think my computer must be possessed
    « Reply #15 on: December 18, 2018, 03:43:17 PM »
    Sorry Lisa_maree - that wasn't much help to me because I know nothing about computers...just trying my best.  My question is at this point, can I install drivers for my printers?  If so, where do I go?

    BC_Programmer


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    Re: Confused...I think my computer must be possessed
    « Reply #16 on: December 18, 2018, 05:42:20 PM »
    lisa_maree provided some instructions on how to print out a test page. I'd suggest you follow them to print out a test page. if the test page(s) have the same issue then it has nothing to do with drivers or your computer.
    I was trying to dereference Null Pointers before it was cool.

    debby

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      Re: Confused...I think my computer must be possessed
      « Reply #17 on: December 22, 2018, 09:13:59 AM »
      I'm going to do what Lisa_maree suggested...having been hit by a bug, so I'm under the weather.  Will do it ASAP.  Thanks!

      patio

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      Re: Confused...I think my computer must be possessed
      « Reply #18 on: December 22, 2018, 09:35:12 AM »
      If this is a USB printer it's a 3 step process....Remove the printer by rite clickin it in device manager....remove the printer software in Add/Remove programs...Re-boot and with the printer NOT connected via USB to the PC and re-install the printer software....it will prompt you when to connect the USB cable...

      Best of Luck !
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      debby

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        Re: Confused...I think my computer must be possessed
        « Reply #19 on: January 03, 2019, 01:17:47 PM »
        I finally got around to doing the checks on both printers.  The HP is printing light.  The Epson looks fine, but still won't print dark like if I used Word to print a document.  Funny thing though, I have been fooling around with both of them a bit and they would not print the wording very dark until the last line of a paragraph, and at the top and bottom of pages, it will type dark (i.e., page numbers, something printed on the internet with a bottom line).  This is confusing.  I have the disks for both printers, if it is the drivers, would they install it from the cd if I were to uninstall both printers?