Welcome guest. Before posting on our computer help forum, you must register. Click here it's easy and free.

Author Topic: HP Printer send to shared folder issue  (Read 6145 times)

0 Members and 1 Guest are viewing this topic.

zillah

    Topic Starter


    Beginner

    HP Printer send to shared folder issue
    « on: November 16, 2019, 01:50:02 PM »
    Dear Experts

    I have got HP LaserJet M5035 MFP Series printer that initially was able to scan documents to shared folder on 2xDesktops (PC1 and PC2) windows 8

    I upgraded PC1 (but not yet PC2) only from windows 8 to windows 10 pro and I tried to copy the same setting as it was on windows 8

    Created folder on windows 10 and shared it and edited permission tab and security tab as well

    I can access that shared folder on PC1 from PC2 no issue.

    On the web interface of the printer when I click on : "Test Folder Access" I get below error message

    https://imgur.com/a/YXZbO7s

    Unable to reach ’\\VISIONDESKTOP\Kylie_Scans’. Please check the location and make corrections as needed

    Thx