Dear List
I have problems with my office products that I use for work.
They worked fine until a few days ago.
First my outlook stopped updating (it had a panel saying it couldn't connect and needed a password but no option to enter one.
My company IT has tried to fix it by reinstalling office, largely by signing me out of office, but now its worse. I can't sign into products via my company email anymore.
I get an error "Your computer's Trusted Platform Module has malfunctioned .. error code 80090016" so Word and other office products now say "they are unlicensed" and I can't edit or produce documents
I can only use teams and outlook via the browser and they are very slow.
My IT help says I have a chip problem I need to get fixed but I'm not certain what it is. They only give limited help as I use my own laptop for work.
I'm not very knwoledgeable on computers
many thanks for any advice
