windows shut down problem

[shouvik]

I use Win 98

When i shut down my PC



there come two screens:

[highlight]one is a blue screen telling "windows is shutting down"[/highlight]

[highlight]the next one is ablack screen telling " it is now safe to turn off your computer"[/highlight]

My problem is everytime i try to shut down it comes to the first sceen (the blue screen) and stays there
until i swich of the main switch.

I have defragmented C: drive, even deleted the files in the temp folder, but still the problm persists.

Doing this activity again and again recently caused my SMPS to be damaged and replaced by a new one.

Now I am expecting the new SMPS to get replaced by another one.

[GX1_Man]

Did it used to work as you envision? If so, what has changed? Any playing about in the BIOS? Especially ACPI settings?

[shouvik]

[size=14]I have not changed anything in the Bios.

In every 6 or 7 shut down attempts, 4 times it is occuring.

Can it be due to a spyware?


I really need to solve this, because i afraid my motherboard will be damaged.

I don't have any UPS.[/size]

[infoseeker]

Is your windows updated regularly?

 :-/ infoseeker  :-/

[shouvik]

No. Why ?

Is there any particular update required for this ?

 

[GX1_Man]

What are you using for spyware/virus protection?

Doing it only occasionally does not sound like normal behavior, does it?