Okay well i started with 9 then that started crashing so i upgraded to 10 to try and fix it, but that did the same! So then I removed it completely and started again with 9, and so on...
It worked when I first got the computer like 5 years ago but I can hardly remember the last time it did work. It just goes really slowly then freezes the whole computer.
Urm what do you mean by Hardware and Operating System? Sorry, not so good with the technical terms!