Trouble with WMP and IE

[poopmonkey124]

Well, whenever I try to use my Windows Media Player, I get a message that reads, "An internal application error has occured." I've already tried fixing it with the ways posted on the microsoft website but those didn't work.


As for my IE, I cannot look at any sort of flash, and cannot login into the website www.gunbound.ijji.com ..........Any ideas?

[GX1_Man]

A LOT of history on the machine, problem, operating system, etc. would be required for a response to this.

What are you using for virus/spyware protection?

[soybean]

www.gunbound.ijji.com is not a valid URL; it should be http://gunbound.ijji.com/.

What version of Flash Player do you have installed?  If you have not installed the latest version, you can get it here: Adobe Flash Player Download Center Windows

[poopmonkey124]

Ok, well I just recently rid my computer of a nasty virus that had disabled using WMP, task manager, and reg editing.  *this was like two days ago* Now I have these new problems.  The computer has usually run alright (I'm sorry, laptop ) But besides that, I've tried scanning the computer with Ad-Aware SE and nothing came up, and spybot search and destroy removed some stuff.  Any other stuff you need? *computer info*


*EDIT* I DO have the latest version of flash installed, and I know I do because it works on firefox, but any flash or video streaming doesnt work in IE.

[patio]

What other protection programs are you running ? ?

AdAware and Spybot are good programs but i hope that's not all you have in your arsenal.

P.S. More info = Type of machine; processor; amount of RAM; vid-card; OS; etc. etc.

Sylvia is on vacation this week.

[soybean]

*EDIT* I DO have the latest version of flash installed, and I know I do because it works on firefox, but any flash or video streaming doesnt work in IE.

I believe each IE and Firefox are independent, as far as installing Flash goes.  I could be wrong, but that's what I recall.  So, I believe you need to install Flash in IE.

[poopmonkey124]

Ummmm, I don't really know anything about this laptop.  it's an old Toshiba Satellite, but anyway to find out it's specs? (video card, ram) Is there a hardware manager or something? Alas, *sigh* those are the only 2 programs I use to keep my computer virus free XD

Well, as installing flash in IE goes, I can't install it using that, whenever I go to the website and click the download now button, nothing happens.

*EDIT* Thought I might add that I can't use google image search in IE......

[GX1_Man]

Everest Home will tell you everything about it:

http://www.majorgeeks.com/download4181.html

[poopmonkey124]

Windows XP Home Edition SP2
Pentium 4
Nvidia GE Force 440
Memory - 510 mb
37.2 GB Hard drive (Random huh?)

Need anything else? I can give you a really long report of my computer if you need, or a hijackthis log.....

[GX1_Man]

More info is better than not enough. All of that and a HJT logfile por favor.

[patio]

Alas, *sigh* those are the only 2 programs I use to keep my computer virus free XD

DLoad and install and then update and run AVG Free...

And add Ewido as well...also free.

patio.  8-)

[poopmonkey124]

Sorry guys, it's been a while but I will get back to you in a little bit with more info on my comp.  Thought I might add, javascript links dont work...........HOWEVER only in IE.  Right now im scanning my computer with ewido

[poopmonkey124]

Logfile of HijackThis v1.99.1
Scan saved at 5:48:18 PM, on 11/17/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\TOSHIBA\TouchPadNF\TPTray.exe
C:\PROGRA~1\EzButton\CPATR10.EXE
C:\WINDOWS\System32\CePMTray.exe
C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\ErrorKiller\ErrorKiller.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\DOCUME~1\George\LOCALS~1\Temp\Rar$EX00.177\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://login.yahoo.com/config/login_verify2?.partner=sbc&.done=http%3a//sbc.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: UberButton Class - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\common\yiesrvc.dll
O2 - BHO: YahooTaggedBM Class - {65D886A2-7CA7-479B-BB95-14D1EFB7946A} - C:\Program Files\Yahoo!\common\YIeTagBm.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O4 - HKLM\..\Run: [TSysSMon] c:\toshiba\sysstability\tsyssmon.exe /detect
O4 - HKLM\..\Run: [TPNF] C:\Program Files\TOSHIBA\TouchPadNF\TPTray.exe
O4 - HKLM\..\Run: [CPATR10] C:\PROGRA~1\EzButton\CPATR10.EXE
O4 - HKLM\..\Run: [CeEPOWER] C:\WINDOWS\System32\CePMTray.exe
O4 - HKLM\..\Run: [CeEKey.exe] C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
O4 - HKLM\..\Run: [MP10_EnsureFileVer] C:\WINDOWS\inf\unregmp2.exe /EnsureFileVersions
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\RunOnce: [Regsister WScript] wscript -regserver
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\npjpi150_09.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\npjpi150_09.dll
O9 - Extra button: SBC Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\common\yiesrvc.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O14 - IERESET.INF: START_PAGE_URL=http://www.toshiba.com
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {3A7FE611-1994-4EF1-A09F-99456752289D} - http://install.wildtangent.com/ActiveLauncher/ActiveLauncher.cab
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.5.0) - http://javadl-esd.sun.com/update/1.5.0/jinstall-1_5_0_09-windows-i586-jc.cab
O16 - DPF: {CD995117-98E5-4169-9920-6C12D4C0B548} (HGPlugin9USA Class) - http://gamedownload.ijjimax.com/gamedownload/dist/hgstart/HGPlugin9USA.cab
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe

[poopmonkey124]

One more comment, this seems to be my problem, but it cant be fixed using their methods.......

http://support.microsoft.com/?kbid=831430

RESOLUTION
To resolve this issue, use the following methods in the order that they are presented.
Back to the top      Back to the top
Method 1: Reregister Jscript.dll and Vbscript.dll
1.      Click Start, and then click Run.
2.      In the Open box, type regsvr32 jscript.dll, and then click OK.
3.      Click OK.
4.      Click Start, and then click Run.
5.      In the Open box, type regsvr32 vbscript.dll, and then click OK.
6.      Click OK.
If either of the files do not register as expected, or if you receive an error message, the system file may be missing or damaged. To extract the missing file in Microsoft Windows XP, follow these steps:
1.      Click Start, and then click Run.
2.      In the Open box, type msconfig, and then click OK.
3.      Click Expand File.
4.      In the File to restore box, type the name of the file that you want to restore.
5.      In the Restore from box, type the path of the Windows XP .cab file where you want to restore the file, or click Browse From to locate the Windows XP .cab file.

Note The Windows XP .cab files are stored in the I386 folder on the Windows XP CD.
6.      In the Save file in box, type the path where you want to extract the new file, or click Browse To to locate the folder that you want.
7.      Click Expand.
8.      In the System Configuration Utility dialog box, click OK. If you are prompted to restart the computer, click Restart.
Open a dialog box that previously experienced the issue that is described in the "Symptoms" section of this article. If the issue recurs, go to the next method.
Back to the top      Back to the top
Method 2: Edit the registry
Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.
1.      Click Start, and then click Run.
2.      In the Open box, type regedit, and then click OK.
3.      Locate the following registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\CLASSES\CLSID\{f414c260-6ac0-11cf-b6d1-00aa00bbbb58}\In procServer32
The (Default) value data should contain the following value:
C:\WINDOWS\SYSTEM32\JSCRIPT.DLL
If it does not, double-click Default, type C:\WINDOWS\SYSTEM32\JSCRIPT.DLL in the Value data box, and then click OK.
4.      The ThreadingModel value data should contain the following value:
Both
If it does not, double-click ThreadingModel, and then type Both in the Value data box.
5.      Locate the following registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\CLASSES\CLSID\{f414c261-6ac0-11cf-b6d1-00aa00bbbbb58}\In procServer32
6.      Repeat steps 3 and 4 to edit this key, and then go to step 7.
7.      Locate the following registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\CLASSES\CLSID\{f414c262-6ac0-11cf-b6d1-00aa00bbbbb58}\In procServer32
8.      Repeat steps 3 and 4 to edit this key, and then go to step 9.
9.      Exit Registry Editor.

[poopmonkey124]

Anyone gunna help me out?