computer virus

[outoftouch]

sister called and stated when she turn on computer a message appeared (virus detected in system) how do u remove a virus? what do i tell her? computer 4 months old. (help)

[GX1_Man]

We would need some info like what program is giving this message, the exact error message, the virus if named,  and what type of virus and spyware protection is loaded.

She could go the online scan at www.trendmicro and see if that will remove it.

As always, good information gets good advice.