Author Topic: Email notification testing (Read 7998 times)

WillyW · « **on:** January 07, 2007, 03:14:40 PM »

Testing to see if:

"Check this if you wish to be notified of replies to this topic. "

is working.

Anybody that wishes: feel free to post something in this thread, and then kindly post again, as to whether or not you got an email notification when the next post was made.

patio · « **Reply #1 on:** January 07, 2007, 03:27:33 PM »

Whatever....

WillyW · « **Reply #2 on:** January 07, 2007, 03:31:01 PM »

Quote

Whatever....

Thanks.

fwiw, I got email notifications within seconds, for the PM you sent me before we decided to try this.

Have not received an email for this post of yours here, yet.

patio · « **Reply #3 on:** January 07, 2007, 03:48:04 PM »

Likewise...and whatever !

patio · « **Reply #4 on:** January 07, 2007, 03:51:10 PM »

Corrected...just recieved notification...are you using a webmail based account ? ? That might explain the slowdown/interruptions...

As i said, whatever.

WillyW · « **Reply #5 on:** January 07, 2007, 04:19:32 PM »

Quote

Corrected...just recieved notification...are you using a webmail based account ? ? That might explain the slowdown/interruptions...

As i said, whatever.

Webmail = yes. However, (see above) email notification of new PM s arrives within seconds. Wouldn't that negate your theory?

Fwiw, up through Jan 5, my experience was that email notifications for threads like this, also appeared within seconds.

Since then - zilch ( for threads like this).

WillyW · « **Reply #6 on:** January 07, 2007, 05:15:03 PM »

Methinks it is broke for me. :-/

soybean · « **Reply #7 on:** January 07, 2007, 05:33:03 PM »

I haven't received any email notifications since the 1/5/07. For some unknown reason, this feature of the forum seems to occasionally break.

WillyW · « **Reply #8 on:** January 07, 2007, 05:57:34 PM »

Quote

I haven't received any email notifications since the 1/5/07. For some unknown reason, this feature of the forum seems to occasionally break.

Interesting - broke for you and me, but works for patio.
Not sure what, if anything, that means - but it is interesting.

In your experience, does it just start working again magically? or do you have to ask someone?
And how long is normal, for it to be out?

Thanks

soybean · « **Reply #9 on:** January 07, 2007, 07:41:48 PM »

Yes, in my experience, it does just start working again magically. I don't recall it being broken for more than 2 or 3 days. Let's see what happens tomorrow. When it starts working again, you'll probably get a catch-up batch of notifications all at once.

street1 (RIP) · « **Reply #10 on:** January 07, 2007, 08:38:57 PM »

Quote

I never even knew it existed.Reading sure helps a body.

BwaHaHaHa!

dl65 · « **Reply #11 on:** January 07, 2007, 09:00:44 PM »

Notification appears to be working ok here .

dl65

WillyW · « **Reply #12 on:** January 08, 2007, 08:18:40 AM »

Quote

Yes, in my experience, it does just start working again magically. I don't recall it being broken for more than 2 or 3 days.

Ok. thanks.

Quote

Let's see what happens tomorrow.

I clicked on Contact up there towards the top left of the page, and got a form. Sent a friendly fyi type message. Haven't gotten a response yet.... don't even know to whom it went.

Quote

When it starts working again, you'll probably get a catch-up batch of notifications all at once.

Ah.
Clog-age. Followed by Unclog-age . I'm with ya.

WillyW · « **Reply #13 on:** January 08, 2007, 08:22:14 AM »

Quote

Quote
I never even knew it existed.Reading sure helps a body.

BwaHaHaHa!

If we had an option to Show all new posts since last visit , that would be nice.
If it was re-settable or somewhat configureable by us, that would be ideal.

If either of these is here, then I've pulled a street1 and overlooked 'em.

patio · « **Reply #14 on:** January 08, 2007, 09:31:29 AM »

When you finish reading a sub-forum to your liking click on "mark forum as read at the top right of the page...
The next time you visit each new response will be bumped to the top and you will see "new" next to the thread....

p.s. i still can't update girlfriend ver. 4.038

WillyW · « **Reply #15 on:** January 08, 2007, 10:49:27 AM »

Quote

When you finish reading a sub-forum to your liking click on "mark forum as read at the top right of the page...
The next time you visit each new response will be bumped to the top and you will see "new" next to the thread....

Isn't each new response bumped to the top anyway?

But, since I've never tried what you suggest - I'll give it a whirl and see what it looks like. Tnx.

Quote

p.s. i still can't update girlfriend ver. 4.038

That sounds like it could involve rolling pins wielded as cudgels.
Sorry - yer on yer own with that!

Calum · « **Reply #16 on:** January 08, 2007, 11:40:27 AM »

Quote

p.s. i still can't update girlfriend ver. 4.038

Oh dear, sounds like a serious problem.
Call 1-800GIRLHELP for that.

patio · « **Reply #17 on:** January 08, 2007, 01:55:30 PM »

Also i forgot...on the Main Forum Page the Forums that have nothing new in them will show a closed folder whereas if a forum has new posts/threads it will show an open folder...on the left side next to the Sub-Forum listings.

soybean · « **Reply #18 on:** January 11, 2007, 07:47:29 AM »

Email notification is still not working for me. I haven't received any since 1/5/07. Anyone else having this problem?

WillyW · « **Reply #19 on:** January 11, 2007, 03:57:42 PM »

Quote

Email notification is still not working for me. I haven't received any since 1/5/07. Anyone else having this problem?

Same.
Still not working.

soybean · « **Reply #20 on:** January 11, 2007, 07:09:39 PM »

Can someone post a reply to this? I think I may have resolved this but I need someone to reply so that I can confirm it's working. If it's working, I'll post what I found out; it may help WillyW.

dl65 · « **Reply #21 on:** January 12, 2007, 01:48:13 AM »

This is a test post in response to soybean's request .

dl65

street1 (RIP) · « **Reply #22 on:** January 12, 2007, 03:30:38 AM »

Quote

This is a test post in response to soybean's request .

dl65

This is a test post in response to dl65 responding to soybean. :-?

EDIT:I do not get e-mail notification.......Thank God!

WillyW · « **Reply #23 on:** January 12, 2007, 08:47:33 AM »

Quote

Can someone post a reply to this? I think I may have resolved this but I need someone to reply so that I can confirm it's working. If it's working, I'll post what I found out; it may help WillyW.

Want to post it anyway? ... can't hurt.
Thanks

soybean · « **Reply #24 on:** January 12, 2007, 09:57:14 AM »

Well, it's still not resolved for me. But, I have learned something that may be significant. I can go to the PM screen, send a message to myself, and receive it. PM's come with the same name, Computer Hope Forum, and sender's email address, [email protected], as regular email notifications. But, why the regular email notifications still don't work, I do not know.

Can one of the moderators ask admin to investigate this?

patio · « **Reply #25 on:** January 12, 2007, 03:03:40 PM »

Maybe they want you to just talk amongst yourself....

Sorry couldn't resist.

WillyW · « **Reply #26 on:** January 12, 2007, 05:54:22 PM »

Quote

Maybe they want you to just talk amongst yourself....

Sorry couldn't resist.

Oh, we do that.
But see - we need to be notified when you talk about us.

dl65 · « **Reply #27 on:** January 13, 2007, 01:37:31 AM »

Quote

Can one of the moderators ask admin to investigate this?

The issue was reported yesterday .

dl65

WillyW · « **Reply #28 on:** January 13, 2007, 09:25:24 AM »

Quote

Quote
Can one of the moderators ask admin to investigate this?

The issue was reported yesterday .

dl65

I reported it on Jan 8. Used the Contact link, up towards the top left of this page. No response to that yet.

Is that how you reported it too?

soybean · « **Reply #29 on:** January 14, 2007, 02:32:40 PM »

An update; I have discovered something new. My ISP is Earthlink and I've been using my Earthlink email address in my Computer Hope Profile ever since I joined the forum. Last night, I changed the email address in my Profile to a WebMail account - entirely separate from Earthlink - that I seldom use. Today, email notifications came through to that address.

I don't view this as a solution because I definitely prefer to use my Earthlink email address and download POP mail to my computer, as usual. I'm having no problem receiving mail from any other sender. I just changed the email address in my Profile back to Earthlink just to see whether the process of resetting causes it to work again.

By the way, I called Earthlink support 2 or 3 days ago to discuss this. They suggested lowering my spamBlocker setting, at least temporarily, to see whether that would affect this. I had it set to the highest level; I lowered it to the lowest level, which negates the spam blocking but I was willing to do this as a troubleshooting step. I still did not receive CH notifications.

I'm wondering whether Earthlink is blocking CH email notifications in a pre-screening process. I believe they filter out some mail and do not allow it to flow through to any of their users, regardless of the spamBlocker setting used by individual users. For example, with my former ISP - going back some years - I received unsolicited pornographic email. Once I switched to Earthlink, that stopped completely and never resumed, even though I did not use the spamBlocker feature for quite awhile with my Earthlink account. Clearly, Earthlink just filters that type of mail from all users, except, I presume, where the user has specifically subsribed to such mail.

What I wish CH admin would do is verify whether all mail going to Earthlink users is getting blocked. I believe that would not be too difficult. Non-delivery notices should be coming to CH, right? If I can get confirmation that this is happening, then I can call Earthlink Support again and discuss the exact cause of the problem.

WillyW · « **Reply #30 on:** January 15, 2007, 08:57:37 AM »

Quote

An update; I have discovered something new. My ISP is Earthlink and I've been using my Earthlink email address in my Computer Hope Profile ever since I joined the forum. Last night, I changed the email address in my Profile to a WebMail account - entirely separate from Earthlink - that I seldom use. Today, email notifications came through to that address.

I don't view this as a solution because I definitely prefer to use my Earthlink email address and download POP mail to my computer, as usual. I'm having no problem receiving mail from any other sender. I just changed the email address in my Profile back to Earthlink just to see whether the process of resetting causes it to work again.

Thanks for this update. I'm going to try changing, and changing back, too.

Quote

- - -
What I wish CH admin would do is verify whether all mail going to Earthlink users is getting blocked. I believe that would not be too difficult. Non-delivery notices should be coming to CH, right? If I can get confirmation that this is happening, then I can call Earthlink Support again and discuss the exact cause of the problem.

Yes, that would be nice - if we could know what is happening.

WillyW · « **Reply #31 on:** January 15, 2007, 08:58:42 AM »

Would someone please make another post in this thread?
Testing.
Thanks.

soybean · « **Reply #32 on:** January 15, 2007, 09:48:51 AM »

WillyW, I'm now receiving notifications to my regular EarthLink email account. It started working after I changed the account in my CH Profile back to EarthLink yesterday. I hope you have similar success.

And, yes, it would be helpful if Admin could provide some feedback to such problems.

WillyW · « **Reply #33 on:** January 15, 2007, 02:01:11 PM »

Quote

WillyW, I'm now receiving notifications to my regular EarthLink email account. It started working after I changed the account in my CH Profile back to EarthLink yesterday. I hope you have similar success.

And, yes, it would be helpful if Admin could provide some feedback to such problems.

Changed mine, and sent myself a PM. Got that within a couple minutes. No surprise there, as PM s have been coming through - it is only the notification of new posts that stopped. Just wanted to be sure that there were no typos.

After you posted in this thread, still nothing. Checked email a few times. Should have paid closer attention to the time, but I'd estimate I waited at least a half hour.

Went to do some things, and just for the heck of it, I checked it again. It was there! No idea why it took so long. Again, I wasn't really timing it - hard to say how long between the last two email checks. An hour or so....

Have just now changed it back to the original email address.

Soybean: When you get your notification, would you please post again in this thread? Thanks.

soybean · « **Reply #34 on:** January 15, 2007, 02:05:21 PM »

Got it, within a few minutes after you posted.

WillyW · « **Reply #35 on:** January 15, 2007, 02:16:19 PM »

Quote

Got it, within a few minutes after you posted.

Thanks for posting.

Got it this time, within minutes. You can tell by the time stamp on this post.

Perhaps the delay I experienced earlier was a function of the email account I had temporarily assigned. Now, back with my original one that quit back on the 5th, it arrives within minutes.

Good.

Thanks for working it out!
Now, if and when it ever happens again, we know what to tell people to do to restore the function.

Computer Hope Admin · « **Reply #36 on:** January 15, 2007, 03:15:50 PM »

Unfortunately the notification can be flaky at times. Have done a lot to attempt to fix it but still fails every once in a while. Maybe if I get to doing that forum update it will resolve it but may not happen for a while. :-/

patio · « **Reply #37 on:** January 15, 2007, 06:05:37 PM »

C H A Thanx for checking in and letting us know...

patio. 8-)

soybean · « **Reply #38 on:** January 15, 2007, 07:28:14 PM »

Quote

Unfortunately the notification can be flaky at times. Have done a lot to attempt to fix it but still fails every once in a while. Maybe if I get to doing that forum update it will resolve it but may not happen for a while. :-/

Well, I do not believe either WillyW or I know for sure that the problem was at ComputerHope's end or with our ISPs. Since he and I were the only ones who seemed to have this recent persistent problem and we both resolved it through some experimentation as explained in previous posts, I don't think we can absolutely conclude what caused the problem. However, we both felt that if CH Admin could confirm whether some emails were kicking back a non-delivery notice to you, that would be very helpful to know, and I believe such info would have indicated our ISPs were, for some reason, not allowing it to go through.

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Author Topic: Email notification testing (Read 7998 times)

WillyW

patio

WillyW

patio

patio

WillyW

WillyW

soybean

WillyW

soybean

street1 (RIP)

dl65

WillyW

WillyW

patio

WillyW

Calum

patio

soybean

WillyW

soybean

dl65

street1 (RIP)

WillyW

soybean

patio

WillyW

dl65

WillyW

soybean

WillyW

WillyW

soybean

WillyW

soybean

WillyW

Computer Hope Admin

patio

soybean