AVG found a virus how do i remove

[staceynicole001]

after doin a scan with avg it said 3 viruses cannot be cleaned i located the infected files but it says cannot be deleted cos it being used by windows what can i do???

[Raptor]

Boot into safemode and run the virus scanner from there.

[staceynicole001]

how do i boot into safe modes?

[Raptor]

Press F8 on boot up and select Safe Mode from the list.

Related article:

Safe mode

[staceynicole001]

 ;Dthankyou guys u were really helpfull with ur advice an i now have a clean comp yay!!!!!!

[Raptor]

Not a problem. Come back if you have more questions.

If you want to keep your computer clean, install the programs recommended in the Please Read This First - Viruses & Spyware sticky thread.

[staceynicole001]

  there are so many programmes there which ones do i really need

[Raptor]

You can test Spysweeper, Adaware and Spybot Search & Destroy.

Keep the one you like most. I myself use Adaware SE Pro.

I have never tried SpywareBlaster and HijackThis is only to solve issues manually and check to see if any spyware has been missed by a spyware scanner should there still be problems occuring.

[staceynicole001]

thanks for ur help i have downloaded adware SE same as u   really glad i found this site  :Dxx

[Raptor]

Be certain to properly configure Adaware SE (Or use the default scanners).

If you see something that you think should not be removed and/or you are not certain what it is, post a message or search Google.

[staceynicole001]

  i just removed em all!!! i dont know what they were :-/

[Raptor]

Well considering the fact that your system still allows you to post, nothing went wrong.  

[staceynicole001]

  oh good!! as u can tell i am not the best with computers lol   thanks again