1.click the start button in the lower-left corner of windows.
2.click Run.
3.A winddow opens. Type cmd in the blank, and then click button labeled OK or press the enter Key.
4.A command Window opens. Type "netsh winsock reset" and then press the enter key. This restores your winsock to its original, default configuration.
5.Shut down your computer and restart it.
6.If you can successfully connect to the internet, you may discover that this fix has altered or corrupted your antivirus program, antispyware program, software firewall, or other programs that monitor your internet activity. In that case, you must reinstall those programs by following the steps below. This requires their original installation CD_ROMs or their digital installers and License Keys.
a. Click the start button in the lower-left corner of windows.
b. Click the control panel. If you don't see this option, your Start menu is in classic mode. In that case, click settings, and then select the control panel.
c.double-click add or remove programs.
d. A window opens. Scroll down the list until you see the name of your antivirus,antispyware, or firewall program.
e Click the name of the program, and then click the button on its right labeled remove.
f. If a message pops up and asks you if you want to uninstall the program, click the yes button.
g.After the software has been successfully removed, reinstall it by using its CD-ROM or its installer program.
Note: When you uninstall a program, you also must restart the computer each time.
good Luck!
spider
