Author Topic: Recorded attempt at canceling an AOL account (Read 12535 times)

Computer Hope Admin · « **on:** April 24, 2007, 01:24:48 PM »

Pretty crazy video on YouTube of a AOL customer attempting to cancel his AOL account.

http://www.youtube.com/watch?v=xmpDSBAh6RY

street1 (RIP) · « **Reply #1 on:** April 24, 2007, 04:15:12 PM »

Bet John really got promoted. That was a good AOL/ LOL.

Thanks Nathan.

CBMatt · « **Reply #2 on:** April 24, 2007, 06:05:57 PM »

Ha, wow, AOL has given me some guff before, but never anything that bad. I once weaseled two free years out of AOL by trying to cancel my account.

unlovedwarrior · « **Reply #3 on:** April 24, 2007, 09:44:52 PM »

lol hopefulyy not dail up

Dilbert · « **Reply #4 on:** April 24, 2007, 09:57:34 PM »

Oh my God... this isn't true. I refuse to believe it. Yet... I have to; I'm hearing...

unlovedwarrior · « **Reply #5 on:** April 24, 2007, 11:03:53 PM »

dilbert believe it or not

CBMatt · « **Reply #6 on:** April 24, 2007, 11:42:50 PM »

Quote from: unlovedwarrior on April 24, 2007, 09:44:52 PM

lol hopefulyy not dail up

Dial-up is all we had around here until a year or two ago.

street1 (RIP) · « **Reply #7 on:** April 25, 2007, 03:59:29 AM »

Dialup is all we could get until about 3 years ago in my
area.I have never used AOL.

unlovedwarrior · « **Reply #8 on:** April 25, 2007, 08:13:12 AM »

noooooo dail-up as infected you alll you might still have traces of it in your systems (both comp and body)..... retreat.......

lol

J/k i had it for a while and sadly it was AOL

CBMatt · « **Reply #9 on:** April 25, 2007, 01:06:25 PM »

Actually, I still use dial-up and it's AOL. Broadband may be available in my area now, but I can't afford it.

unlovedwarrior · « **Reply #10 on:** April 25, 2007, 01:50:10 PM »

oh i feel sorry for you my friend but you get what you can

CBMatt · « **Reply #11 on:** April 25, 2007, 04:19:52 PM »

Part of me really wants broadband, but I've been using my girlfriend's all week...if I had this at home, I think I'd go crazy. You have no idea how much time I spend watching music videos and downloading songs and games and all kinds of junk I can't do with my connection. I always thought I'd spend less time online because I could do things faster, but I think I'd spend way more time online. I just spent 30 minutes watching Weird Al videos, and I don't even like him all that much...

unlovedwarrior · « **Reply #12 on:** April 25, 2007, 04:21:59 PM »

lol where at?

well maybe work into cable lol not too fast you might hurt yourself

CBMatt · « **Reply #13 on:** April 25, 2007, 07:04:47 PM »

I think it was at the Sony site. I'm not really sure. It started with Franz Ferdinand videos and then I went crazy.

And this is cable. Anything faster than this would be too much.

unlovedwarrior · « **Reply #14 on:** April 25, 2007, 08:32:33 PM »

Zylstra · « **Reply #15 on:** April 25, 2007, 09:38:33 PM »

My Math teacher from last year wasnt the biggest fan of AOL, but really got them at this:
She would call to cancel
and they would offer her another free trial (90 days)
She would take it
and repeat after 90 days

If they didnt offer it, she would just switch her ISP.

(But then she got rid of it completely, and got HSI instead)

I remember when we tried to cancel, they offered us a free trial, and then they asked us the question we didnt know the answer to:
What is your password?

CBMatt · « **Reply #16 on:** April 26, 2007, 12:22:09 AM »

Quote from: Zylstra on April 25, 2007, 09:38:33 PM

My Math teacher from last year wasnt the biggest fan of AOL, but really got them at this:
She would call to cancel
and they would offer her another free trial (90 days)
She would take it
and repeat after 90 days

That's how I got two free years out of them. Heh.

Raptor · « **Reply #17 on:** April 26, 2007, 05:16:56 AM »

That ferrari guy is such a fat troll, I bet he would even stay calm if they told him pepperoni pizza's were out of stock.

So he got someone fired? Way to go, the guy at the phone was obviously told to keep a customer on the line for as long as possible, I read someone mentioned '15 minutes'. Well, just spend 15 minutes chatting with the guy till he gives in.

Besides that, our fat friend gave the wrong reason he said it was 'no longer in use' yet AOL recorded 5xx hours of usage just last month. Sounds a bit dubious and I can imagine someone would inquire after that.

I saw some other a*****e who posted a video of a sleeping Comcast technician on the Internet, well let the guy sleep it off for an hour or so, wake him up and tell him it still isn't working but you'll keep quiet about it if he gets it working...

This leads me to believe that most newbies are complete pricks. First of all; one guy couldn't get his own cable to work. Which makes him a newbie in my eyes, then there's the fat guy who actually got AOL. Which makes him an even bigger newbie. So be careful of newbies!

Computer Hope Admin · « **Reply #18 on:** April 26, 2007, 10:14:17 AM »

Heh. Well regardless AOL and any other company should do nothing more than ask a customer why they're wanting to cancel so they can get an understanding of why customers are leaving and then cancel the account.

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Author Topic: Recorded attempt at canceling an AOL account (Read 12535 times)

Computer Hope Admin

street1 (RIP)

CBMatt

unlovedwarrior

Dilbert

unlovedwarrior

CBMatt

street1 (RIP)

unlovedwarrior

CBMatt

unlovedwarrior

CBMatt

unlovedwarrior

CBMatt

unlovedwarrior

Zylstra

CBMatt

Raptor

Computer Hope Admin