Sound issues with Hp dv6000

[Middlemantec]

i have a hp dv6000 and for some reason the sound wont work with windows. there are touch pad buttons for the multimedia keyboard and they make a sound when i turn the volume up or down/ play/stop etc.  the headphone jack will work for external speakers. ive tryed reinstalling the sound drivers but had no luck.  i have had this same problem with the 'Compaq Evo n2010v'
if more information is needed let me know

thanks

[Computer Hope Admin]

I'm assuming you're running Windows XP. Have you tried going through the suggested steps on the below documents. I've found these steps resolve 90% of sound related issues.

http://www.computerhope.com/issues/ch000208.htm

[Middlemantec]

hey guys thanks, (a little info, i work for a company that resells used goods whitch includes computers, which is mostly what i do, rebuild, repair, and reformat) anyway a costomer pried the speaker cover off and broke it more or less just so they could return it to get his money back. i had it sent out to be repaired but thank for the support
-Middleman-

[Computer Hope Admin]

You're welcome. Thanks for the follow up and welcome to the forums.