If it is simply a bios access pasword, that may clear it. If it is a boot up password (the computer won't do anything - even post), then you might just be SOL. Boot up passwords on (some) IBM computers were not stored in bios nor on disk, but in a seperate rom chip. Once set, the only way to access it was with the proper password. The company can fix it, but a 390 would likely not be worth the cost.