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Author Topic: Error Message  (Read 9497 times)

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Barefoot_Tom

    Topic Starter


    Intermediate
    Error Message
    « on: August 07, 2007, 11:48:50 AM »
    My wife is running WIN98SE on her computer, and lately has had a problem. Seemingly at random intervals an Error Message shows up on her screen which reads "Windows Visual C++ Runtime Library- Runtime Error! - Program C:\Windows\Explorer.exe - abnormal program termination". Pressing the OK button (the only option) cause all the icons on the desktop, and the Task Bar to disappear. The only thing left on the screen is the background picture.

    My question is: Is there any way, given the above conditions, that I can reactivate Windows Explorer?. At the momenmt, the only way to do so is to re-boot, which is tiresome. Since the taskbar is not accessible, neither is the Start Menu.

    I've re-installed WIN98, but the problem persists. I haven't dug into it to find out if there is a pattern to the error, but If there is no quick Restore, I may have to.

    Help would, as always, be appreciated.
    Tom
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    Richenstony

    • Guest
    Re: Error Message
    « Reply #1 on: August 07, 2007, 11:58:14 AM »
    Downloaded BHO Captor http://www.snapfiles.com/get/bho.html  , disable  activex entries ......

    Tony :)
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    patio

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    Re: Error Message
    « Reply #2 on: August 07, 2007, 01:39:48 PM »
    BHO Captor is for Internet Explorer...not Windows Explorer.

    Barefoot how did you re-install Win98 ? ?

    Let us know...
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    " Anyone who goes to a psychiatrist should have his head examined. "

    Richenstony

    • Guest
    Re: Error Message
    « Reply #3 on: August 07, 2007, 01:50:07 PM »
    Quote from: patio on August 07, 2007, 01:39:48 PM
    BHO Captor is for Internet Explorer...not Windows Explorer.

    Barefoot how did you re-install Win98 ? ?

    Let us know...
    Im getting sick and tired of messing up :(  :'( apologies :(
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    Barefoot_Tom

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      Re: Error Message
      « Reply #4 on: August 07, 2007, 01:56:29 PM »
      Quote from: patio on August 07, 2007, 01:39:48 PM
      BHO Captor is for Internet Explorer...not Windows Explorer.

      Barefoot how did you re-install Win98 ? ?

      Let us know...
      It was a couple of weeks ago, but as I remember I used the original CD, and did a complete re-install to the same Folder.
      If it's important, i'll try it again, and make note of my exact steps.
      Tom
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      patio

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      Re: Error Message
      « Reply #5 on: August 07, 2007, 02:01:32 PM »
      Tom if you are even slightly comfortable with editing files you can do a non-destructive re-install of Win98...in otherwords your programs and data should be saved...
      Let us know so we can assist further...

      PS how much RAM is in that machine and how old is the hard drive ? ?
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      " Anyone who goes to a psychiatrist should have his head examined. "

      Barefoot_Tom

        Topic Starter


        Intermediate
        Re: Error Message
        « Reply #6 on: August 07, 2007, 02:45:21 PM »
        Quote from: patio on August 07, 2007, 02:01:32 PM
        Tom if you are even slightly comfortable with editing files you can do a non-destructive re-install of Win98...in otherwords your programs and data should be saved...
        Let us know so we can assist further...

        PS how much RAM is in that machine and how old is the hard drive ? ?
        I'm quite comfortable with that. I'll give the re-install another try.
        The motherboard has 251 meg of RAM, and the hard drive is about 6 months old. I replaced a smaller HD which was getting filled up.

        In the meantime, can anyone tell me whether there is a way to assign a combination of keys that will run a particular program even when the taskbar won't show, and the icons of the desktop are gone? Like Internet hotkeys, but usable from Windows.
        Tom
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        patio

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        Re: Error Message
        « Reply #7 on: August 07, 2007, 02:56:19 PM »
        Before you re-install go to the root folder of C: and rename win.com to win.old and then proceed with the re-install...this will help retain your programs and settings...
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        " Anyone who goes to a psychiatrist should have his head examined. "

        Barefoot_Tom

          Topic Starter


          Intermediate
          Re: Error Message
          « Reply #8 on: August 07, 2007, 04:41:23 PM »
          Quote from: patio on August 07, 2007, 02:56:19 PM
          Before you re-install go to the root folder of C: and rename win.com to win.old and then proceed with the re-install...this will help retain your programs and settings...

          Thanks for the suggestion. Instead of renaming the file, I'll copy it; which should do the same thing, without any changes.

          My programming days go back to "Peek and Poke", when computers ran on kerosene, so I've learned never to do something you can't undo.
          Tom
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          patio

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          Re: Error Message
          « Reply #9 on: August 07, 2007, 05:54:51 PM »
          It needs to be renamed for this method to work. Windows then recreates it and all your old data is preserved instead of getting wiped out...
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          " Anyone who goes to a psychiatrist should have his head examined. "

          Barefoot_Tom

            Topic Starter


            Intermediate
            Re: Error Message
            « Reply #10 on: August 07, 2007, 06:37:53 PM »
            Quote from: patio on August 07, 2007, 05:54:51 PM
            It needs to be renamed for this method to work. Windows then recreates it and all your old data is preserved instead of getting wiped out...

            Thanks for the correction. I'll give it a try.
            Tom
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            Barefoot_Tom

              Topic Starter


              Intermediate
              Re: Error Message
              « Reply #11 on: August 08, 2007, 11:18:43 AM »
              I've had a suggestion about this problem that makes some sense. It has been suggested that I download a new Runtime C++ library, since it is from the C++ library that the error messsage originates. I went to <http://www.microsoft.com/downloads/details.aspx?familyid=32bc1bee-a3f9-4c13-9c99-220b62a191ee&displaylang=en> and installed the new library. Since the problem has been sporadic, it will be several days before I can tell if the problem has been solved. I'll let everyone know by next week, and then, if necessary I can re-install Windows.
              Tom
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              CBMatt

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              Re: Error Message
              « Reply #12 on: August 08, 2007, 11:38:14 AM »
              Out of curiosity...do you have any McAfee products on that computer?
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              Barefoot_Tom

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                Intermediate
                Re: Error Message
                « Reply #13 on: August 09, 2007, 07:51:31 AM »
                Quote from: CBMatt on August 08, 2007, 11:38:14 AM
                Out of curiosity...do you have any McAfee products on that computer?

                None that I can think of.
                So far, the installation of the new C++ Runtime Library seems to have solved the problem--We'll see.
                Tom
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                keybowvio



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                  Re: Error Message
                  « Reply #14 on: August 09, 2007, 09:16:12 AM »
                  Quote
                  My question is: Is there any way, given the above conditions, that I can reactivate Windows Explorer?. At the momenmt, the only way to do so is to re-boot, which is tiresome. Since the taskbar is not accessible, neither is the Start Menu.

                  I may be completely wrong here, but, can't you do ctrl+alt+delete to bring up task manager?  If so then isn't all that you have to do click "new task" and then type in "explorer.exe"?

                  Not that this would solve the problem, but it might be a good work around until you can find a true solution.

                  let me know if it works, ok?  (if not you, then maybe someone else who would know whether or not this would work)
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