Outlook Crashes Computer

[Wojocad]

I've got Outlook 2002 running on XP Pro and I first got an Outlook error message that my personal folders did not close properly.  I hit the button to repair the problem... It ran for a while and then crashed.  Now I get a blue screen with the "IRQL_NOT_LESS_OR_EQUAL" line at the top every time I try to open Outlook.  Is there a way to hook up to a remote "Detect and Repair" check-up for this version of Outlook?

[Helpdeskian]

i would remove the personal folder from outlook in the profile. then run a pst cleaner. outlook gets funny with pst files after they reach over 1 gig in size.  you can use scan pst to try and recover the pst file, and then add it back to the profile.

you can also try creating a new profile. it wil redownload all the messages currently in your inbox. either way you will still want to run scanpst to check that personal folder.

you can get scanpst from http://www.emailaddressmanager.com/outlook/Scanpst.exe.

save the file to 'C:\Program Files\Common Files\System\MSMAPI\1033' and you can just go to start, run, and type in scanpst.exe


lastly you can try running outlook in safe mode. go to start run and then type in  outlook.exe /safe

[Broni]

http://tweaksforgeeks.com/IRQL_NOT_LESS_OR_EQUAL.html
IRQL_NOT_LESS_OR_EQUAL

Most commonly it is the CPU overheating. A close second would be bad RAM.

[patio]

And bringing up the rear at # 3 is no SP2 installed...