Hello, Very strange Issue ! Plz Help!

[Jasondrake]

hello i wiped a computer for a friend and sold it to him and when i hooked it up to his house the internet did not work so i installed the driver and then it still did not work at all. In the boot tray the icon keeps switching between connecting and unable to connect. So i decied to try to fix it at my house, i hooked everything up and tryed the internet at my house and it works fine 

Can any1 think of why it is not working at his house??

AND he hooked his old computer up after i unhooked mine that i sold him and his internet works fine on his old computer!!!

[Aegis]

Wireless or wired LAN connection?

[Jasondrake]

I have a wireless router but i am using Wired Lan and so does my friend

[Aegis]

I had a feeling you were going to "say" that.

Connection loss on a wired LAN connection...but not on both computers...take the computer back, plug it into a different LAN, no problems...hmmm...

I don't have a lot of LAN experience...I need to think about this some more...

[mr_skipper24]

make sure that the DHCP is enabled on your friends router.
have you tried a diff. ethernet cables?

[Aegis]

Good call, Skipper -- I was assuming he checked the cables...we all know what assuming gets you...

[Jasondrake]

he doesnt have a router just a modem and no we didnt try a different ethernet cable but would that matter since he hooked his old computer up with the same ethernet cable and it worked?

[Aegis]

Good point.  I don't know enough of how to advise you, but did you check the DHCP thingy Mr. Skipper pointed out?  I'm still thinking...

[mr_skipper24]

Who is your internet service provider from your friends house? and what is the brand name of the modem?

[Aegis]

Do each of you use different providers?

[mr_skipper24]

no, it depends on the how the ISP setup the modem.

[Jasondrake]

We both have eastlink for our ISP

[mr_skipper24]

what is the brand of your modem?