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Author Topic: windows media play does not recognize my mp3 player  (Read 3907 times)

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mcm2500

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    windows media play does not recognize my mp3 player
    « on: June 10, 2008, 01:08:01 PM »
    Hi everyone,
    I hope someone can help coz I'm very confused as to what is going on.
    First, I have a dell comp, windows vista home basic and windows media player 11.
    I have a sylvania mp 3 player with 1 GB.
    Up until about a month ago I was able to download audio books or radio programs without any trouble.
    Then suddenly wmp and overdrive media (the software to download books from library) stopped recognizing my mp 3 player.
    The computer knows it is there but the two software prog. do not.
    I updated the driver and that did not work. As per windows help, I rolled back the driver and the software again recognized my player. Then a few days ago, it stopped recognizing it. Again.
    I check to see if the driver had updated but it hadn't.
    The mp 3 player doesn't have customer support and wmp website hasn't been any help so far. Of course if you dint know what you're looking for its hard to find it.
    I hope I have explained this right since I'm not really good at this kind of stuff.
    If anyone has a suggestion I'd really appreciate it.  ??? color=blue][/color]

    evilfantasy

    • Malware Removal Specialist


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    Re: windows media play does not recognize my mp3 player
    « Reply #1 on: June 10, 2008, 01:16:34 PM »
    I pulled my hair out for a few days with this same problem recently, only on an XP. No media player I had installed would "see" either of my mp3 players. Turned out to be the MS Application Compatibility Client Library (whatever that is)

    The fix. Uninstall WMP and then reinstall it. This should reinstall the Application Compatibility Client Library which apparently is needed for ANY media player to "see" mp3 players in Windows.

    Note: I reinstalled WMP twice before it actually worked, which is why it took a few days to finally figure it out.


    mcm2500

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      Re: windows media play does not recognize my mp3 player
      « Reply #2 on: June 10, 2008, 02:02:13 PM »
      Thanks for the tip!
      Can you tell me how to uninstall it (wmp)?
      It not in the list in the control panel under programs uninstall.
      thanx  :D

      evilfantasy

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      Re: windows media play does not recognize my mp3 player
      « Reply #3 on: June 10, 2008, 02:16:09 PM »
      Sorry, forgot WMP is built in to  Vista.

      I did a Google and found some possible solutions. Sorry I can't be more specific.
      http://www.google.com/search?q=reinstall+windows+media+player+in+vista&ie=utf-8&oe=utf-8&aq=t&rls=org.mozilla:en-US:official&client=firefox-a

      mcm2500

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        Re: windows media play does not recognize my mp3 player
        « Reply #4 on: June 11, 2008, 12:40:02 PM »
        Apparently, wmp cannot be removed. Its very frustating to spend so much money on computers and software and not be able to use it the way you want or do the things you want to do on it.
        Microsoft has no answers and neither does anyone else so far. Except to re-install the whole os. I cant do this anyway since I have do disc.
        Thanks for the help
         :'(

        evilfantasy

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        Re: windows media play does not recognize my mp3 player
        « Reply #5 on: June 11, 2008, 12:45:35 PM »
        I don't know if this will help but you could try replacing the dll

        http://www.dll-files.com/dllindex/dll-files.shtml?apphelp