Author Topic: Cannot connect to internet on xp (Read 25364 times)

Ribbit777 · « **on:** August 31, 2008, 01:39:36 AM »

okay i just installed windows xp media edition

and everything went fine but it wont let me connect to the internet. i put in a new network card and that didnt help either

anyone know what to do?

Carbon Dudeoxide · « **Reply #1 on:** August 31, 2008, 01:48:02 AM »

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Ribbit777 · « **Reply #2 on:** August 31, 2008, 01:56:11 AM »

im running windows xp media center edition service pack 2

its a pre-made computer, has 488 mb of ram, amd athlon(tm) 64 processor 3800+
2.41 GHz

i just put xp onto it.

i have my ethernet cord plugged into the computer and i cant get online

nothings showing up in the network connections either

i put in a whole new ethernet card and it works fine but still no connection

any ideas of what to do?

Carbon Dudeoxide · « **Reply #3 on:** August 31, 2008, 02:01:02 AM »

I went ahead and merged your two topics.

Please keep all replies in this thread.

Anyways, When you plug the ethernet cable into the computer, does it say you're connected?

Ribbit777 · « **Reply #4 on:** August 31, 2008, 03:52:38 PM »

yeah sorry i put it in the wrong section -.-

and no when i put the cord in nothing happens, it doesn't show a connection.

it also says i dont have a internet connection wizard ...

Broni · « **Reply #5 on:** August 31, 2008, 05:10:24 PM »

What kind of install was it? Clean Windows reinstall? If so, what was the reason?
Did you install motherboard drivers?

Ribbit777 · « **Reply #6 on:** August 31, 2008, 06:12:55 PM »

yeah it was my friends computer and his hard drive was messed up so i put in one of mine from an old computer and just cleared it and put the new xp on it

but during the set up it kept asking for service pack two... and my xp came with three discs but none of them said service pack two

i tried all three discs when it asked and it just continued with the set up

Broni · « **Reply #7 on:** August 31, 2008, 06:16:30 PM »

Did you format that drive, first?

Ribbit777 · « **Reply #8 on:** August 31, 2008, 06:22:11 PM »

yeah it made me

Broni · « **Reply #9 on:** August 31, 2008, 06:24:48 PM »

What kind of Windows CD is it? Legit? Full version?

Ribbit777 · « **Reply #10 on:** August 31, 2008, 06:26:24 PM »

yeah it's the full version

its a legit cd bought from a store

and its the media center edition

Broni · « **Reply #11 on:** August 31, 2008, 06:29:49 PM »

Is your friend computer Media Center PC?
If not, your CDs won't work.

Broni · « **Reply #12 on:** August 31, 2008, 06:30:08 PM »

Where are his CDs?

Ribbit777 · « **Reply #13 on:** August 31, 2008, 06:33:04 PM »

he brought a pre made computer from like wal-mart

it didnt come with any cd's

and it worked fine everythings on it except for it wont show an internet connection

Ribbit777 · « **Reply #14 on:** August 31, 2008, 06:33:54 PM »

and yeah his computer was media center also

Broni · « **Reply #15 on:** August 31, 2008, 06:41:00 PM »

If his computer came without any CDs, then most likely it had recovery partition, and it was supposed to be used to restore his computer.
Your CDs are OEM XP version?
I don't understand why installation would ask for SP2. Were all partitions removed before formatting?

Ribbit777 · « **Reply #16 on:** August 31, 2008, 08:04:22 PM »

my friends hard drive had the system restore but it wouldnt work

i kept getting blue screened

and i put media center on it it worked but i basically got a blank screen with a trash can

and the internet wouldnt work either

so i used my old hard drive and put it in and it worked fine except for the part where i dont get internet...

Broni · « **Reply #17 on:** August 31, 2008, 08:09:57 PM »

What's the situation in Device Manager? Any errors?
Also...
Download, and install Everest: http://www.majorgeeks.com/download4181.html
Open it, click Computer, then Summary.
In upper menu, go Report>Quick Report-Summary
Save it in text file, and paste it in your next post.
Don't include anything under line Debug - PCI

Ribbit777 · « **Reply #18 on:** August 31, 2008, 08:11:54 PM »

well on my friends computer i ran a dsk repair and it said it did repair some stuff to the hard drive

but when i tried to just boot it, it still wouldn't work

and as for downloading it, unless i can put it on a disc i cant download it on that computer it has no internet

Broni · « **Reply #19 on:** August 31, 2008, 08:16:08 PM »

It's not clear.
Your friend's computer has his old HD in, or yours?
I understand, you can't download anything, but you can use CD, or flash drive.
What about Device Manager situation?

Ribbit777 · « **Reply #20 on:** August 31, 2008, 08:18:00 PM »

no i took the hard drive out of his computer so its out of it

i put my own hard drive into his computer

so now mines in it

as for the device manager give me a few i gotta go check

Broni · « **Reply #21 on:** August 31, 2008, 08:20:59 PM »

Ribbit777 · « **Reply #22 on:** August 31, 2008, 08:21:42 PM »

all my "other devices" have yellow questions mark icons besides them, so i'm assuming the drivers are missing for them being the errors i was looking for

Ribbit777 · « **Reply #23 on:** August 31, 2008, 08:23:11 PM »

as for that download it says that it's no longer free

Broni · « **Reply #24 on:** August 31, 2008, 08:24:00 PM »

That's why, I asked before, if motherboard drivers were installed.
I asked to post Everest report to see what components are there, including motherboard, unless you have an access to the drivers.

Broni · « **Reply #25 on:** August 31, 2008, 08:25:04 PM »

If you went to my link, THAT Everest version is free. Check again.

Broni · « **Reply #26 on:** August 31, 2008, 08:25:35 PM »

Don't search for Everest. Go to my link.

Ribbit777 · « **Reply #27 on:** August 31, 2008, 08:30:30 PM »

okay i got it

im downloading it now

Ribbit777 · « **Reply #28 on:** August 31, 2008, 08:55:45 PM »

its gonna be a bit before i post it cuz it wont re copy the text back onto the disc so i'm going to go get a flash drive from a friend

Broni · « **Reply #29 on:** August 31, 2008, 09:45:46 PM »

Ribbit777 · « **Reply #30 on:** August 31, 2008, 09:57:28 PM »

sorry about the wait here it is

--------[ Summary ]-----------------------------------------------------------------------------------------------------

Computer:
Operating System Microsoft Windows XP Media Center Edition
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name NIGGA
User Name Robert

Motherboard:
CPU Type Unknown, 2400 MHz
Motherboard Name Unknown
Motherboard Chipset Unknown
System Memory 448 MB
BIOS Type Award (06/30/06)

Display:
Video Adapter nVIDIA C51
3D Accelerator nVIDIA C51

Storage:
IDE Controller Standard Dual Channel PCI IDE Controller
IDE Controller Standard Dual Channel PCI IDE Controller
IDE Controller Standard Dual Channel PCI IDE Controller
Disk Drive ST36531A (6 GB, 5400 RPM, Ultra-ATA/33)
Optical Drive TSSTcorp CD/DVDW TS-H652L
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 6189 MB (3918 MB free)

Input:
Keyboard HID Keyboard Device
Mouse HID-compliant mouse

Peripherals:
USB1 Controller Standard OpenHCD USB Host Controller [NoDB]
USB2 Controller Standard Enhanced PCI to USB Host Controller [NoDB]
USB Device Generic USB Hub
USB Device USB Composite Device
USB Device USB Human Interface Device
USB Device USB Human Interface Device
USB Device USB Human Interface Device

Broni · « **Reply #31 on:** August 31, 2008, 10:18:35 PM »

OK. We're back to square one, since Everest doesn't recognize motherboard, chipset, or processor.
What's the computer brand, and model?

Ribbit777 · « **Reply #32 on:** August 31, 2008, 10:22:08 PM »

okay

the computer is a Compaq, presario sr2013wm

Broni · « **Reply #33 on:** August 31, 2008, 10:31:04 PM »

Cool, let me poke around...be back in a few

Ribbit777 · « **Reply #34 on:** August 31, 2008, 10:33:55 PM »

alright, thanks

Broni · « **Reply #35 on:** August 31, 2008, 10:39:38 PM »

Your drivers are here: http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&dlc=en&cc=us&lang=en&product=3300335
Get all drivers from Original Drivers section. The two most important are chipset, and LAN drivers.
NOW...you need to install SP2 before you attempt to install the above drivers (this is what the site says).
You can get SP2 here: http://www.softwarepatch.com/windows/xpsp2.html

Ribbit777 · « **Reply #36 on:** August 31, 2008, 10:41:24 PM »

okay ill try it =]

wish meh luck

Broni · « **Reply #37 on:** August 31, 2008, 10:43:18 PM »

You got it

Ribbit777 · « **Reply #38 on:** September 01, 2008, 10:17:21 AM »

i got it to work

thanks so much

Broni · « **Reply #39 on:** September 01, 2008, 10:49:29 AM »

I'm glad to hear it

Can you give some more details?

Ribbit777 · « **Reply #40 on:** September 01, 2008, 04:51:34 PM »

like what kind of details O.o?

Broni · « **Reply #41 on:** September 01, 2008, 04:55:33 PM »

What exactly did you do? Installed drivers? All of them?

Ribbit777 · « **Reply #42 on:** September 01, 2008, 04:57:47 PM »

yeah i installed the service pack two

then i installed all the original drivers except for the sound one because it said it wouldn't work because i need a UAA from microsoft

Broni · « **Reply #43 on:** September 01, 2008, 05:48:36 PM »

Cool

Ribbit777 · « **Reply #44 on:** September 01, 2008, 05:49:16 PM »

do u know how to get sound tho?

i have my speakers set up but im not getting any sound

Broni · « **Reply #45 on:** September 01, 2008, 06:03:20 PM »

Try here: http://www.microsoft.com/whdc/device/audio/hdaudioddi.mspx
Download is on the right hand side.
You may need to install original driver afterwards, but you'll see how it goes.

Ribbit777 · « **Reply #46 on:** September 01, 2008, 06:28:12 PM »

that was just like a how to guide it didnt have a download for the actual driver

Broni · « **Reply #47 on:** September 01, 2008, 06:43:35 PM »

Sorry for that...Try here: http://www.softwarepatch.com/utilities/intel-high-definition-hd-driver.html

Ribbit777 · « **Reply #48 on:** September 01, 2008, 08:04:42 PM »

that one didnt work

Broni · « **Reply #49 on:** September 01, 2008, 09:17:36 PM »

means?

Ribbit777 · « **Reply #50 on:** September 01, 2008, 09:43:16 PM »

it went through the installation and everything but i still dont have any sound

so i dont think that was the right one that i needed

Broni · « **Reply #51 on:** September 01, 2008, 09:48:26 PM »

Did you uninstall existing driver, first?

Ribbit777 · « **Reply #52 on:** September 01, 2008, 09:52:02 PM »

no the other one never worked. so i will try to see if it works now

Ribbit777 · « **Reply #53 on:** September 01, 2008, 10:15:02 PM »

it still doesn't work. and neither of the two are installed on the computer

Broni · « **Reply #54 on:** September 01, 2008, 10:24:42 PM »

Quote

and neither of the two are installed on the computer

How do you know? What does Device Manager say about your sound?

Ribbit777 · « **Reply #55 on:** September 01, 2008, 10:36:54 PM »

well i know because no new sub categories appeared under the sound category or anywhere else

and the only one showing up are, Audio Codecs, Legacy Audio Drivers, Legacy Video Capture Devices, Media Control Devices, and Video Codecs

Broni · « **Reply #56 on:** September 01, 2008, 10:39:31 PM »

Do you have any errors in Device Manager?

Ribbit777 · « **Reply #57 on:** September 01, 2008, 10:41:48 PM »

yeah two

one says pci device and the other says unknown device

Ribbit777 · « **Reply #58 on:** September 01, 2008, 11:05:42 PM »

i could be wrong but i think this might be it

http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=14&PFid=23&Level=4&Conn=3&DownTypeID=3

cuz i looked up what the intergrated sound card was and i just googled it and found this, should i try it?

amunssif · « **Reply #59 on:** September 02, 2008, 03:05:59 AM »

Hi...
I can not ping to any IPs. Even i tried with a pc directly connecting to my pc, still not.
And, the PPOE connection too does not work but my dial up connection is working.
pleaseee support me.

Carbon Dudeoxide · « **Reply #60 on:** September 02, 2008, 03:10:34 AM »

I believe I asked you to start a new topic
(http://www.computerhope.com/forum/index.php/topic,64722.msg418595.html#msg418595)

Look here:
http://www.computerhope.com/forum/index.php/topic,33586.html

And then post your problem here:
http://www.computerhope.com/forum/index.php?action=post;board=12.0

Carbon Dudeoxide · « **Reply #61 on:** September 02, 2008, 03:13:40 AM »

Quote from: Ribbit777 on September 01, 2008, 11:05:42 PM

i could be wrong but i think this might be it

http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=14&PFid=23&Level=4&Conn=3&DownTypeID=3

cuz i looked up what the intergrated sound card was and i just googled it and found this, should i try it?

I haven't read this entire topic, but if that is the exact model of your sound card, no harm in trying it.

Ribbit777 · « **Reply #62 on:** September 02, 2008, 10:56:24 AM »

yeah i tired it but it still didnt work

Ribbit777 · « **Reply #63 on:** September 02, 2008, 01:21:18 PM »

i got it to work

yay

Broni · « **Reply #64 on:** September 02, 2008, 04:21:32 PM »

amunssif
You need to start your own topic.

Ribbit777
Nice

What did you do?

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Author Topic: Cannot connect to internet on xp (Read 25364 times)

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