Getting rid of annoying dialing sound

[dianeliz]

Hi!  Has anyone else encountered an annoying and constant dialing sound that suddenly starts up one day and is there whenever you turn your speakers on?  Unfortunately, I don't remember when exactly it started, so I have no idea what I may have done to cause it.  However, on another forum, I went through the whole virus & malware checking, and the experts said I have no problem there.  One of them suggested I try posting the question here.

This computer, by the way, has never had dial-up, and the internet option for connections is "never dial a connection".   I have Windows XP, and the system is a Powerspec from Micro Center.  I'm not sure where I'd find the model number.  I also have no idea what brand the sound card is, something pretty standard I'd guess.

If you want them, here are the links to the prior forums on this topic:
http://www.computerhope.com/forum/index.php?topic=66366.new;topicseen#new & http://www.computerhope.com/forum/index.php?topic=66108.new;topicseen#new

Thanks for any ideas!

Diane

[Broni]

Download, and install Everest: http://www.majorgeeks.com/download4181.html
Open it, click Computer, then Summary.
In upper menu, go Report>Quick Report-Summary
Save it in text file, and paste it in your next post.
Don't include anything under line Debug - PCI

[dianeliz]

Hi Broni!  I think the program may have changed since you last used it.  When I installed it, it automatically ran a scan and told me that there are 203(!) errors, but there didn't seem to be any way to generate a report.  (It did offer to fix things if I registered, but I figured I'd better consult you first.)  So, I closed this version and re-opened the program.  There was link for 'computer', but not for summary.  Any idea how I would get to this summary?

Thanks!

[patio]

You missed the Everest DLoad link and probably clicked a Sponsor link for something else...Everest reports Hardware...it doesn't do scans.

[Broni]

patio must be right...

[dianeliz]

Ah, thanks!  Here it is:

--------[ EVEREST Home Edition (c) 2003-2005 Lavalys, Inc. ]------------------------------------------------------------

    Version                                           EVEREST v2.20.405
    Homepage                                          http://www.lavalys.com/
    Report Type                                       Quick Report
    Computer                                          YOUR-546AA5645A (Diane's Work Computer)
    Generator                                         Diane
    Operating System                                  Microsoft Windows XP Professional 5.1.2600 (WinXP Retail)
    Date                                              2008-10-06
    Time                                              19:06


--------[ Summary ]-----------------------------------------------------------------------------------------------------

    Computer:
      Operating System                                  Microsoft Windows XP Professional
      OS Service Pack                                   Service Pack 2
      DirectX                                           4.09.00.0904 (DirectX 9.0c)
      Computer Name                                     YOUR-546AA5645A (Diane's Work Computer)
      User Name                                         Diane

    Motherboard:
      CPU Type                                          Intel Pentium 4, 3066 MHz (23 x 133)
      Motherboard Name                                  Unknown
      Motherboard Chipset                               VIA P4M800 Pro
      System Memory                                     448 MB
      BIOS Type                                         Award (11/04/05)
      Communication Port                                Communications Port (COM1)
      Communication Port                                ECP Printer Port (LPT1)

    Display:
      Video Adapter                                     VIA/S3G UniChrome Pro IGP  (64 MB)
      3D Accelerator                                    VIA/S3 UniChrome Pro

    Multimedia:
      Audio Adapter                                     VIA AC'97 Enhanced Audio Controller

    Storage:
      IDE Controller                                    VIA Bus Master IDE Controller
      SCSI/RAID Controller                              VIA SATA RAID Controller
      Disk Drive                                        ST3250823A  (250 GB, 7200 RPM, Ultra-ATA/100)
      Disk Drive                                        Generic USB SD Reader USB Device
      Disk Drive                                        Generic USB CF Reader USB Device
      Disk Drive                                        Generic USB SM Reader USB Device
      Disk Drive                                        Generic USB MS Reader USB Device
      Optical Drive                                     SONY DVD RW DW-Q30A
      SMART Hard Disks Status                           OK

    Partitions:
      C: (NTFS)                                         238472 MB (226603 MB free)

    Input:
      Keyboard                                          Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
      Mouse                                             PS/2 Compatible Mouse

    Network:
      Network Adapter                                   Realtek RTL8139/810x Family Fast Ethernet NIC  (192.168.1.101)

    Peripherals:
      Printer                                           Auto Auto Auto HP DeskJet 930C/932C/935C on KEN on YOUR-546AA5645A on KEN
      Printer                                           Auto Auto HP DeskJet 930C/932C/935C on YOUR-546AA5645A on KEN
      Printer                                           Auto Auto Printer for PS files only on YOUR-546AA5645A on KEN
      Printer                                           Auto HP DeskJet 930C/932C/935C on KEN
      Printer                                           Canon MP780 FAX
      Printer                                           Canon MP780 Series Printer
      Printer                                           eFax 4.1
      Printer                                           Epson LQ-1070 ESC/P 2
      Printer                                           HP DeskJet 930C/932C/935C
      Printer                                           Microsoft Office Live Meeting Document Writer
      Printer                                           Printer for PS files only
      Printer                                           WebEx Document Loader
      USB1 Controller                                   VIA VT83C572 PCI-USB Controller
      USB1 Controller                                   VIA VT83C572 PCI-USB Controller
      USB1 Controller                                   VIA VT83C572 PCI-USB Controller
      USB1 Controller                                   VIA VT83C572 PCI-USB Controller
      USB2 Controller                                   VIA USB 2.0 Enhanced Host Controller
      USB Device                                        USB Human Interface Device
      USB Device                                        USB Mass Storage Device


--------[ Debug - PCI ]-------------------------------------------------------------------------------------------------

 

[Broni]

Get new sound driver here: http://www.viaarena.com/default.aspx?PageID=420&OSID=1&CatID=1010&SubCatID=104

[dianeliz]

I did, and re-booted my system, but nothing seems to have changed.  I still have the dialing sound.  Should I do something else now?

[Broni]

I've been totally shooting in the dark, because I've never heard about such a problem before (I mean, except for, when computer is infected, but your computer was checked already.
Just to make sure, I want you to run one more scan...

Download gmer.zip: http://www.gmer.net/files.php
Unzip the file, and double click on gmer.exe, select Rootkit tab and click the Scan button.
When scan is completed, click Save button, and save the results as gmer.log
Post the log to your next reply.

[patio]

Is there a PCI card modem installed in this machine ? ?
If so and you don't use it pull it.

[Broni]

Ha...

[dianeliz]

Hi all!  I'm afraid I have no idea what a PCI card modem is, what it looks like, if I have one, and how I would pull it if I did.  Sorry.

I finally figured out how to attach the file to these posts.  There will still be 2 or 3 pieces, but if I cut & pasted from the log, I would need 20 posts!

SCREAM!  I've just spent forever splitting my file into 3 files under 256K, and it still won't let me post them.  Is it possible you don't need the whole log?

If not, what is the true maximum size?

Thanks for your patience!

[dianeliz]

Part 2, I hope

[Saving space - attachment deleted by admin]

[dianeliz]

SCREAM AGAIN!  I got part 2, but the others wouldn't go through.  Now, I split part 3 into 2 parts, and I'm trying a new part 3 far smaller than part 2, and I keep getting the message, "The upload folder is full. Please try a smaller file and/or contact an administrator."  (The part 2 that went through is 145KB.  The one that is failing on me now is only 84KB.)

I also keep getting another annoying error message when I try to fix things: "You already submitted this post! You might have accidently double clicked, or tried to refresh."

[Broni]

Nothing here. It's clean.
Try patio's suggestion.
Look at the back of your computer. You're looking for phone jack type port:



If you see phone jack in AREA 1, your modem is on-board, and you can't do anything.
If you see phone jack in AREA 2, you have modem card, which can be removed (few screws to remove computer side panel, and one screw to remove modem itself.

NOTE. Don't mistake phone jack with ethernet jack, which is little bit bigger, and where your broadband connection cable is connected (both jacks are shown on the above picture.