Restart and Shutdown problems

[BlakCass]

no worries on IOLO. I will handle that.

[Broni]

Going back to your shutdown problem....
Do you have any USB devices connected to your computer?

[BlakCass]

Just my mouse and keyboard. On occasions, I plug in my printer, but it's not plugged in now.

[JJ 3000]

You have a CD with 3000 drivers?
Is that the original drivers disk that came with your Compaq?
When installing drivers you have to make sure that they are written for your specific hardware components and operating system.
If I were you I would just do a clean install again and then install only the drivers that the XP CD didn't supply and make sure that they are XP drivers.
The first thing I do, after a clean install, is check device manger. If I see any yellow question marks then I install the drivers for those devices and after that I go to Windows Update and get all of the updates that are available.

[BlakCass]

I didn't use any drivers off that CD because I didn't know how to access them. I didn't have to install many drivers. Some were already there. The ones that I did have to install, I got from compaq. There are no yellow question marks nor exclamation points. I think that I will just have to do another install and see what that does for me.

[BlakCass]

I appreciate all the help, guys. I am about to call it the night. Hope you all rest well. I will check the forum again tomorrow after classes, but will more than likely reinstall the OS. Goodnight and thanks to all who have given input.

[Broni]

Couple more things to try...
1. While in normal mode, before attempting shutdown, make sure all windows are closed. Then look at the icons is systray (next to the clock). Right click on first one, click "Exit". Try to shut down. If no joy, right click on next icon, click "Exit". Try to shut down, and so on.
If the above doesn't work
2. Try to get (borrow) PS/2 keyboard, and mouse, and plug them in instead of your USB mouse, and keyboard. See, if it'll solve your shutdown problem.