Has this website had issues lately being up?

[reddevilggg]

Started it up at 8.05am and it came on like a bullet.

[Computer Hope Admin]

Spent the last few hours trying to go through everything possible on the server while I hunt for potential problems. Unfortunately didn't find to much when you guys are getting the timeout issues / connection issues have you happened to try the main site: http://www.computerhope.com and not a forum page? Based off the description of the issue it sounds to me like a potential complete site issue, but just want to make sure when you're encountering it, it's not a forum issue.

My intuition keeps telling me that it's a DNS related issue but from everything I can see on my end the DNS information looks fine.

[Carbon Dudeoxide]

When these connection problems happen (just happened now, actually), the entire site is unavailable for a couple of minutes, and it seem to have all started when you changed the memory.
Not sure what might have happened, or if that's accurate or not.

[Computer Hope Admin]

I really can't imagine adding more memory to the machine causing issues. It's possible that it's something I did afterwords or some other update that caused the issue.

I noticed when getting back on the computer after taking a break that my logging stopped because of an auto update that was ran on the system so starting it again and trying to catch the problem on my end. I've yet to encounter this problem.

[Calum]

Guess I'll start logging this too, although I haven't so far.
1:30-2pm GMT, sporadic connection issues.  Forum seems to be generally a little slow, although the "page generated in ..." doesn't seem out of the ordinary.

[Computer Hope Admin]

Does it seem to be timing out (e.g. you wait for several seconds/minutes before getting an error) or is it an immediate error?

[Calum]

It's a timeout.
At home, with Firefox, it's the usual "Server taking too long to respond" deal, here at college it's the IE equivalent.
Never an immediate error.
Edit: site seems to be fast now, a lot snappier than it was a few minutes ago.

[Carbon Dudeoxide]

A few minutes it's fine, then no connection, then it's fine, then there's no connection, ect......

Absolutely horrible during the night here. pretty good during the day.

[Computer Hope Admin]

So are you currently experiencing the issues Carbon? Because been refreshing and browsing around for the last hour with no issues and nothing in the error logs either.

[Carbon Dudeoxide]

So are you currently experiencing the issues Carbon?

Fine now. As Calum said, very snappy and quick.

[patio]

!0:20 AM EST.....no connection
10:40 " "
11:09 " "

Just logged on to post this.

Seeya.

[Carbon Dudeoxide]

Couldn't get on for the past  10 - 20 minutes.

[Broni]

Timed out - 8:22AM PST

Nathan. It started happening around 5PM PST on Sunday 12/7/08. Maybe this info will help you to trace something from some logs.

[Computer Hope Admin]

Thanks for the information everyone. I just restarted the Apache service so I'm sure there was a hiccup a few minutes ago. Hopefully what I did well help although still believe there is some type of DNS issue, so I also have submitted a request into IT to see if they have a DNS expert that can look what I did / destroyed since I can't see anything wrong with it (but I'm no expert).

[patio]

so I also have submitted a request into IT to see if they have a DNS expert that can look what I did / destroyed since I can't see anything wrong with it (but I'm no expert).

                        

Good you can keep your wits about you there Nathan...