Start up

[westy]

Hi People
I hope you can help me with this 1.
On start up, i get 2 IE on my taskbar, which dont open! They just freeze!
I have to close them, and click on IE again to open it. I have XP service pack 3.

[patio]

Clik Here...

[westy]

Home Edition 2002
SP3
pentium 4 3.00 ghz
512 ram

[Broni]

Taskbar, or Quick Launch area?

[westy]

The blue bar at the bottom next to start!
Whatever thats called.

[Broni]

That would be Quick Launch area.
Those are simply shortcuts, and most likely, they got corrupt.
You can right click on both of them, and click "Delete".
Then, create new shortcuts.
Does IE open OK from desktop shortcut, or Start>All Programs?

[westy]

The problem is that it starts on the launch area twice by itself! and causes my computer to freeze. It happens everytime i log onto the computer.
when i right click and delete, it freezes.
It has only started doing this the last 2 weeks.
I cant open anything else until i can delete these, becauses it freezes.

[Broni]

Download HijackThis:
http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis/download
Click on Download HijackThis Installer
Post HijackTHis log.

[westy]

Here you go!
Its also saying my CA firewall is not installed, but i never turned it off. I dont know whats happened here.

[attachment deleted by admin]

[Broni]

I don't see anything nasty in your log.
Can you post a screenshot of your taskbar?

[westy]

How do i do that? I hopeless with computers

[Broni]

Download , and install Gadwin PrintScreen: http://www.gadwin.com/printscreen/
Gadwin's manual: http://computerclub.ca/gadwin.pdf

[westy]

Here's a pic of my screen!

[attachment deleted by admin]

[Broni]

Open HJT. Click on "Config..." button near the bottom, then "Misc tools", then "Generate StartupList log" button. Make sure, two boxes, next to it are checked.
Post generated log.

[westy]

Hi Broni
It says it has saved a log to notepad! Where do i find notepad?