Windows XP Virus help!

[kellan6]

Hello,
I have a terrible virus on my computer. I've also been looking around the internet for the last two days for a solution to the problem, but nothing is helping. The virus is making my computer start very slow, making System Restore unusable, freezing randomly, saying that I cant use the Registry Editor because it's been locked by the admin (even I am the admin), disconnecting me from my network, and sometimes I can only get explorer.exe running through the Task Manager. Also when I start up the computer all these weird messages come up saying that windows has closed the DHCP Wizard, and other things of that nature.

I really need some help here, I've done at least 10 system scans with BitDefender and it's not helping. Suggestions please!


Compaq Presario F730US (Laptop)
AMD Athlon 64 X2
Dual Core Processor
960 MB of RAM
Windows XP Pro SP3 (downgraded from Vista)

thankyou

[patio]

Click Here  and follow the instructions for posting your logs...

[kellan6]

Click Here  and follow the instructions for posting your logs...

1. Done, no suspicious programs.
2. Done
3. Windows won't let me run the program, it comes up with the error message "SUPERAntiSpyware Free Edition has encountered a problem and needs to close. We are sorry for the inconvenience."
4. After install, a window pops up saying:
"mbam.exe - Unable To Locate Component
This application has failed to start because MSVBVM60.DLL was not found. Re-installing the application may fix the problem."
5. Done
6. Should I still do this step even though I haven't been able to do step 3 and 4 yet?

[jayjmcgh]

http://www.computerhope.com/forum/index.php/board,7.0.html

Go there and post a message in that forum. That is where you will be receiving your help.

[kpac]

http://www.computerhope.com/forum/index.php/board,7.0.html

Go there and post a message in that forum. That is where you will be receiving your help.

This topic will probably be moved anyway, so it's alright.

1. Done, no suspicious programs.
2. Done
3. Windows won't let me run the program, it comes up with the error message "SUPERAntiSpyware Free Edition has encountered a problem and needs to close. We are sorry for the inconvenience."
4. After install, a window pops up saying:
"mbam.exe - Unable To Locate Component
This application has failed to start because MSVBVM60.DLL was not found. Re-installing the application may fix the problem."
5. Done
6. Should I still do this step even though I haven't been able to do step 3 and 4 yet?

Post the logs......

[evilfantasy]

MSVBVM60.DLL was not found

Download the visual basic runtime 6.0 files http://support.microsoft.com/default.aspx?scid=KB;EN-US;Q192461&ID=KB;EN-US;Q192461