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Author Topic: Can't open Internet Properties or attach files to my e-mail  (Read 17806 times)

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kpac

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Re: Can't open Internet Properties or attach files to my e-mail
« Reply #15 on: April 14, 2009, 06:59:47 AM »
 ;D ;D
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BrendaM

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    Re: Can't open Internet Properties or attach files to my e-mail
    « Reply #16 on: April 14, 2009, 11:34:56 AM »
    Hello Everyone,

    Just want to thank everybody who has posted to help me with this problem.  Unfortunately, things keep getting more complicated.

    So, at the suggestion of a friend I did another system restore to an even earlier date than the first one.  After I did this and I clicked the big E the screen came up for just a second again.  So this friend suggested I use Safari because he likes it.  My computer wouldn't let me download it from the site so he copied it and put it on my computer.  I could get onto the internet but now I cannot open any messages in my MSN email.  I will try all of your new suggestions and let's see what happens.  I'll be back.  Thanks again, everyone.  This is a great experience.

    To answer Metal Messiah, I could not find IE in the install/uninstall programs but it is on my computer.
    Brenda
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    BrendaM

      Topic Starter


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      Re: Can't open Internet Properties or attach files to my e-mail
      « Reply #17 on: April 14, 2009, 01:08:20 PM »
      So, I tried to remove IE from the Add/Remove (I found it) and it wouldn't let me remove it.  So I downloaded IE7 again and still, when I click to open it a screen pops up then disappears immediately.

      Sigh!  Kicking myself for downloading IE8

      Thanks again, all
      Brenda
      Logged

      kpac

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      Re: Can't open Internet Properties or attach files to my e-mail
      « Reply #18 on: April 14, 2009, 03:24:20 PM »
      Quote from: BrendaM on April 14, 2009, 01:08:20 PM
      So, I tried to remove IE from the Add/Remove (I found it) and it wouldn't let me remove it.  So I downloaded IE7 again and still, when I click to open it a screen pops up then disappears immediately.

      Sigh!  Kicking myself for downloading IE8

      Thanks again, all
      Brenda

      Okay, I did a search and came up with a few links for uninstalling IE8:
      http://support.microsoft.com/kb/957700
      http://www.tech-recipes.com/rx/2817/how_to_uninstall_ie8/
      http://www.windowsreference.com/internet-explorer/how-to-uninstall-internet-explorer-8-ie8-in-vistaxp/
      http://www.help2go.com/forum/computer-help/100974-how-do-i-remove-ie8-return-ie7.html
      Logged

      BrendaM

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        Re: Can't open Internet Properties or attach files to my e-mail
        « Reply #19 on: April 25, 2009, 03:37:54 PM »
        Hello Everyone,

        I have been away housesitting and not using my computer.  What a relief.  So I am back and it is running slowly.  I think I need to delete the temporary internet files but nowhere can I find the box I used to run this option from.  Also, on my control panel I thought I used to see an icon for internet options --- it's gone.  I still can't use IE7.  I tried your suggested links, Metal Messiah, with no success.  Many programs won't download at all.  I tried to download adobe flash and while I was told the download was complete, every time I am on a website that uses it, I am being told that I do not have flash and need to download it.   All of my antivirus screening is clear so I am, once again, stumped.

        Thanks to all of you who have posted.
        Brenda
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        Karnac



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          Re: Can't open Internet Properties or attach files to my e-mail
          « Reply #20 on: April 25, 2009, 08:50:44 PM »
          Brenda, what AV did you run that gave you an all clear?......You said earlier that you couldn't download the programs to run the scans, but if you can download them on another computer, then on to a USB stick and then transfer them to your problem PC you can then run the scans...Regular antivirus programs don't always get it right.........I still think there's a malware issue here.
          Logged


          Never argue with a stupid person, they'll drag you down to their level and beat you with experience.

          BrendaM

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            Re: Can't open Internet Properties or attach files to my e-mail
            « Reply #21 on: April 25, 2009, 09:36:55 PM »
            When I downloaded Safari in the way you mentioned from my friend's computer I could download the antivirus programs.  I have AVG, a cleanup, SuperAntiVirus, and Malwarebyte Anti Malware.  I ran them all and they did find problems but it says that they were deleted. 

            So, that's that chapter.  I still can't open IE7

            Brenda
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            kpac

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            Re: Can't open Internet Properties or attach files to my e-mail
            « Reply #22 on: April 26, 2009, 05:26:21 AM »
            SuperAntiVirus, or SUPERAntiSpyware?

            If it is SuperAntiVirus, uninstall it, and just use AVG. Don't use more than one AV.
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            BrendaM

              Topic Starter


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              Re: Can't open Internet Properties or attach files to my e-mail
              « Reply #23 on: April 26, 2009, 09:44:44 AM »
              Sorry, It is SuperAntiSpyware

              Thanks
              Brenda
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              Karnac



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                Re: Can't open Internet Properties or attach files to my e-mail
                « Reply #24 on: April 26, 2009, 12:07:05 PM »
                I'd still run HijackThis and get Evilfantasy to take a boo at the log....humor me . ;)
                « Last Edit: April 26, 2009, 05:40:00 PM by Karnac »
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                Never argue with a stupid person, they'll drag you down to their level and beat you with experience.

                BrendaM

                  Topic Starter


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                  Re: Can't open Internet Properties or attach files to my e-mail
                  « Reply #25 on: April 26, 2009, 02:22:17 PM »
                  It would be my pleasure to humor you regarding this.  I'll let you know the results.

                  Thanks ;D
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                  BrendaM

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                    Re: Can't open Internet Properties or attach files to my e-mail
                    « Reply #26 on: April 26, 2009, 04:10:28 PM »
                    OK, I ran Hijackthis and the log is below.  Will Evil Fantasy get this?  Sorry, still too green.

                      Now another weird addition to all of this.  I just tried to install a program to view shows on ABC.com.  When I hit the "launch" I received a message saying "Oops" you must have one of the following browsers to download this.  It listed Internet Explorer, Firefox, Safari and a couple of others.  Well, in my mind, when I hit that Safari icon to access the internet, that means I have Safari, correct?  Or is this just a phantom?  Does ABC.com not recognize that I have Safari?  What could this all mean?  Too weird.

                    Thanks
                    Brenda

                    Logfile of Trend Micro HijackThis v2.0.2
                    Scan saved at 4:00:22 PM, on 4/26/2009
                    Platform: Windows XP SP3 (WinNT 5.01.2600)
                    MSIE: Internet Explorer v7.00 (7.00.6000.16827)
                    Boot mode: Normal

                    Running processes:
                    C:\WINDOWS\System32\smss.exe
                    C:\WINDOWS\system32\winlogon.exe
                    C:\WINDOWS\system32\services.exe
                    C:\WINDOWS\system32\lsass.exe
                    C:\Program Files\Webroot\WebrootSecurity\WRConsumerService.exe
                    C:\WINDOWS\system32\svchost.exe
                    C:\WINDOWS\System32\svchost.exe
                    C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
                    C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
                    C:\WINDOWS\system32\LEXBCES.EXE
                    C:\WINDOWS\system32\spoolsv.exe
                    C:\WINDOWS\system32\LEXPPS.EXE
                    C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
                    C:\WINDOWS\system32\ctfmon.exe
                    C:\WINDOWS\Explorer.EXE
                    C:\WINDOWS\ehome\ehtray.exe
                    C:\WINDOWS\system32\hkcmd.exe
                    C:\WINDOWS\system32\igfxpers.exe
                    C:\WINDOWS\RTHDCPL.EXE
                    C:\WINDOWS\AGRSMMSG.exe
                    C:\Program Files\Apoint2K\Apoint.exe
                    C:\Program Files\Fujitsu\Fujitsu Hotkey Utility\IndicatorUty.exe
                    C:\Program Files\Fujitsu\FUJ02E3\FUJ02E3.exe
                    C:\Program Files\Fujitsu\Application Panel\QuickTouch.exe
                    C:\Program Files\Fujitsu\BtnHnd\BtnHnd.exe
                    C:\Program Files\CyberLink Codec\PDVDServ.exe
                    C:\Program Files\McAfee.com\VSO\mcvsshld.exe
                    C:\Program Files\McAfee.com\VSO\oasclnt.exe
                    C:\PROGRA~1\mcafee.com\agent\mcagent.exe
                    C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
                    C:\Program Files\Common Files\Ulead Systems\AutoDetector\monitor.exe
                    C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIADL.EXE
                    C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
                    C:\Program Files\iTunes\iTunesHelper.exe
                    C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
                    C:\Program Files\Lexmark X5100 Series\lxbabmgr.exe
                    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
                    C:\Program Files\Winamp\winampa.exe
                    C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
                    C:\Program Files\Fujitsu\fjdvrupd\fjdvrupd.exe
                    C:\Program Files\QuickTime\QTTask.exe
                    C:\PROGRA~1\AVG\AVG8\avgtray.exe
                    C:\Program Files\Webroot\WebrootSecurity\SpySweeperUI.exe
                    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
                    C:\Documents and Settings\Administrator\Application Data\Smilebox\SmileboxTray.exe
                    C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
                    C:\WINDOWS\system32\igfxsrvc.exe
                    c:\progra~1\mcafee.com\vso\mcvsescn.exe
                    C:\WINDOWS\system32\igfxext.exe
                    C:\Program Files\Lexmark X5100 Series\lxbabmon.exe
                    C:\WINDOWS\eHome\ehmsas.exe
                    C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
                    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
                    C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
                    C:\Program Files\Apoint2K\HidFind.exe
                    C:\Program Files\Apoint2K\Apntex.exe
                    C:\Program Files\Bonjour\mDNSResponder.exe
                    C:\WINDOWS\system32\crypserv.exe
                    C:\WINDOWS\eHome\ehRecvr.exe
                    C:\PROGRA~1\AVG\AVG8\avgrsx.exe
                    C:\PROGRA~1\AVG\AVG8\avgnsx.exe
                    C:\WINDOWS\eHome\ehSched.exe
                    c:\program files\mcafee.com\agent\mcdetect.exe
                    c:\PROGRA~1\mcafee.com\vso\mcshield.exe
                    C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
                    c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
                    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
                    C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
                    C:\WINDOWS\system32\HPZipm12.exe
                    C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
                    C:\Program Files\Common Files\supportsoft\bin\sprtlisten.exe
                    C:\WINDOWS\system32\svchost.exe
                    C:\Program Files\Webroot\WebrootSecurity\SpySweeper.exe
                    C:\WINDOWS\system32\mqsvc.exe
                    C:\WINDOWS\system32\mqtgsvc.exe
                    C:\Program Files\iPod\bin\iPodService.exe
                    C:\WINDOWS\system32\dllhost.exe
                    C:\WINDOWS\system32\wuauclt.exe
                    C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
                    C:\Program Files\Safari\Safari.exe
                    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

                    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://qwest.live.com
                    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaults/sp/msgr7/*http://www.yahoo.com
                    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
                    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
                    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
                    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr7/*http://www.yahoo.com/ext/search/search.html
                    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
                    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
                    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr7/*http://www.yahoo.com
                    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Qwest
                    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local;<local>
                    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
                    O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
                    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
                    O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
                    O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
                    O2 - BHO: ALOT Toolbar - {5AA2BA46-9913-4dc7-9620-69AB0FA17AE7} - C:\Program Files\alot\bin\alot.dll
                    O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
                    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
                    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
                    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
                    O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
                    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
                    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
                    O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll
                    O2 - BHO: Ask.com Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
                    O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
                    O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
                    O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
                    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
                    O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
                    O3 - Toolbar: ALOT Toolbar - {5AA2BA46-9913-4dc7-9620-69AB0FA17AE7} - C:\Program Files\alot\bin\alot.dll
                    O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
                    O3 - Toolbar: Ask.com Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
                    O4 - HKLM\..\Run: [ehTray] "C:\WINDOWS\ehome\ehtray.exe"
                    O4 - HKLM\..\Run: [igfxhkcmd] "C:\WINDOWS\system32\hkcmd.exe"
                    O4 - HKLM\..\Run: [igfxpers] "C:\WINDOWS\system32\igfxpers.exe"
                    O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] "HDAShCut.exe"
                    O4 - HKLM\..\Run: [RTHDCPL] "RTHDCPL.EXE"
                    O4 - HKLM\..\Run: [Alcmtr] "ALCMTR.EXE"
                    O4 - HKLM\..\Run: [AGRSMMSG] "AGRSMMSG.exe"
                    O4 - HKLM\..\Run: [Apoint] "C:\Program Files\Apoint2K\Apoint.exe"
                    O4 - HKLM\..\Run: [IndicatorUtility] "C:\Program Files\Fujitsu\Fujitsu Hotkey Utility\IndicatorUty.exe"
                    O4 - HKLM\..\Run: [LoadFUJ02E3] "C:\Program Files\Fujitsu\FUJ02E3\FUJ02E3.exe"
                    O4 - HKLM\..\Run: [LoadFujitsuQuickTouch] "C:\Program Files\Fujitsu\Application Panel\QuickTouch.exe"
                    O4 - HKLM\..\Run: [LoadBtnHnd] "C:\Program Files\Fujitsu\BtnHnd\BtnHnd.exe"
                    O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink Codec\PDVDServ.exe"
                    O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
                    O4 - HKLM\..\Run: [VirusScan Online] "C:\Program Files\McAfee.com\VSO\mcvsshld.exe"
                    O4 - HKLM\..\Run: [OASClnt] "C:\Program Files\McAfee.com\VSO\oasclnt.exe"
                    O4 - HKLM\..\Run: [MCAgentExe] "c:\PROGRA~1\mcafee.com\agent\mcagent.exe"
                    O4 - HKLM\..\Run: [MCUpdateExe] "C:\PROGRA~1\mcafee.com\agent\McUpdate.exe"
                    O4 - HKLM\..\Run: [MPFExe] "C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe"
                    O4 - HKLM\..\Run: [Ulead AutoDetector v2] "C:\Program Files\Common Files\Ulead Systems\AutoDetector\monitor.exe"
                    O4 - HKLM\..\Run: [MsmqIntCert] "regsvr32" /s mqrt.dll
                    O4 - HKLM\..\Run: [EPSON Stylus CX4700 Series] "C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIADL.EXE" /P26 "EPSON Stylus CX4700 Series" /O6 "USB001" /M "Stylus CX4700"
                    O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
                    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
                    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe"
                    O4 - HKLM\..\Run: [Lexmark X5100 Series] "C:\Program Files\Lexmark X5100 Series\lxbabmgr.exe"
                    O4 - HKLM\..\Run: [QuickCare2.2] "C:\Program Files\Qwest\QuickCare\bin\sprtcmd.exe" /P QuickCare2.2
                    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
                    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
                    O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\winampa.exe"
                    O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
                    O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
                    O4 - HKLM\..\Run: [FJUPDNV_Chitose] "C:\Program Files\Fujitsu\fjdvrupd\fjdvrupd.exe"
                    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
                    O4 - HKLM\..\Run: [AVG8_TRAY] "C:\PROGRA~1\AVG\AVG8\avgtray.exe"
                    O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\WebrootSecurity\SpySweeperUI.exe" /startintray
                    O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_8 -reboot 1
                    O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
                    O4 - HKCU\..\Run: [SmileboxTray] "C:\Documents and Settings\Administrator\Application Data\Smilebox\SmileboxTray.exe"
                    O4 - HKCU\..\Run: [ctfmon.exe] "C:\WINDOWS\system32\ctfmon.exe"
                    O4 - HKUS\S-1-5-18\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'SYSTEM')
                    O4 - HKUS\.DEFAULT\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'Default user')
                    O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
                    O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
                    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
                    O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
                    O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
                    O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
                    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
                    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
                    O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
                    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
                    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
                    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
                    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
                    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
                    O9 - Extra button: Qwest Live - {63232850-FBA2-4316-9C20-35944F7F07B1} - http://qwest.live.com (file missing) (HKCU)
                    O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
                    O14 - IERESET.INF: START_PAGE_URL=http://www.computers.us.fujitsu.com/
                    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
                    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.com//PhotoUpload/MsnPUpld.cab
                    O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
                    O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab56649.cab
                    O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://wwwimages.adobe.com/www.adobe.com/products/acrobat/nos/gp.cab
                    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
                    O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by113fd.bay113.hotmail.msn.com/activex/HMAtchmt.ocx
                    O16 - DPF: {FFFFFFFF-CAFE-BABE-BABE-00AA0055595A} - http://www.networksolutionsemailpopwizard.com/TrueSwitchEC.exe
                    O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
                    O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
                    O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
                    O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
                    O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
                    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
                    O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
                    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
                    O23 - Service: Crypkey License - Kenonic Controls Ltd. - C:\WINDOWS\SYSTEM32\crypserv.exe
                    O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
                    O23 - Service: getPlus(R) Helper - NOS Microsystems Ltd. - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe
                    O23 - Service: Google Desktop Manager 5.7.806.10245 (GoogleDesktopManager-061008-081103) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
                    O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
                    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
                    O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
                    O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
                    O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
                    O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
                    O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
                    O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
                    O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
                    O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
                    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
                    O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
                    O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation  - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
                    O23 - Service: SupportSoft Listener Service (sprtlisten) - SupportSoft, Inc. - C:\Program Files\Common Files\supportsoft\bin\sprtlisten.exe
                    O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files\Common Files\SupportSoft\bin\ssrc.exe
                    O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. (www.webroot.com) - C:\Program Files\Webroot\WebrootSecurity\SpySweeper.exe
                    O23 - Service: Webroot Client Service (WRConsumerService) - Webroot Software, Inc.  - C:\Program Files\Webroot\WebrootSecurity\WRConsumerService.exe

                    --
                    End of file - 18002 bytes
                    « Last Edit: April 26, 2009, 05:14:21 PM by BrendaM »
                    Logged

                    Karnac



                      Specialist

                      Thanked: 211
                      Re: Can't open Internet Properties or attach files to my e-mail
                      « Reply #27 on: April 26, 2009, 05:35:55 PM »
                      Brenda, there are issues in the log......looks like your gonna get relief.....Now copy this log to the spyware forum and evilfantasy will fix you up.
                      Logged


                      Never argue with a stupid person, they'll drag you down to their level and beat you with experience.

                      BrendaM

                        Topic Starter


                        Rookie

                        Re: Can't open Internet Properties or attach files to my e-mail
                        « Reply #28 on: April 26, 2009, 05:47:00 PM »
                        Hi, Karnac,

                        Thanks for responding.  I sent evilfantasy a personal message with the log in it. 

                        Can you tell me, in simple term, what the issues are?  I'm curious.

                        Thanks
                        Brenda
                        Logged

                        Karnac



                          Specialist

                          Thanked: 211
                          Re: Can't open Internet Properties or attach files to my e-mail
                          « Reply #29 on: April 26, 2009, 06:05:18 PM »
                          Brenda, forum rules prohibit me from giving any detailed advice, however if you go here

                          http://www.computerhope.com/forum/index.php/topic,81761.0.html

                          and follow directions you'll get the idea........but do wait for instructions from evilfantasy.
                          Logged


                          Never argue with a stupid person, they'll drag you down to their level and beat you with experience.
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