Modified Message - Computer won't shut down

[joshe]

I thought I should explain a bit better what is happening (already posted message).  When windows 1998 is trying to shut down my computer I get a "Notification Wnd for RNA Admin" screen which gives me 3 options: It says "This program is not responding .  It may be busy, woiting for a response from you or it may have stopped running"
-Click cancel to ignore
-To close this program click end task
-To give 20 seconds to finish what it is doing click wait

The only option that furthers the closing down process is "end task".  The computer then shows the Microsoft Windows "98 screen which says windows is shutting down but no matter how long I wait it will not shut down.  I have to pull out the battery and unplug the computer.

P.S.  I have a laptop.

Any advice is appreciated

[pcdoc4christ]

Joshe:

The original release of Windows 98 had a bug that could prevented the operating system from properly shutting down, but i know the link to a Microsoft patch to fix it.  Do you have Windows 98 or Windows 98 Second Edition?  

[joshe]

Its Windows 98...not the second edition.
Any help is appreciated.  

Your right about the second posting...I just didn't know how to keep it going...Sorry

[pcdoc4christ]

Joshe:

This just might cure what ails your computer:

http://support.microsoft.com/?kbid=196008#appliesto

I don't think Microsoft is supporting Windows 98 any longer, so you may have to use the work around described at the above link.  That is, you may enable fast shutdown so:

1. Click Start, point to Programs, point to Accessories, point to System tools, and then click System Information.  

2. On the Tools menu, click System Configuration Utility.

3. On the General tab, click Advanced.  

4. Click the Disable Fast Shutdown check box to clear it, click OK, and then click OK again.  

5. Click Yes when you are prompted to restart your computer.



Let us know if that treatment doesn't work.
Doc

[joshe]

Followed the instructions but didn't work.  
Installed Windows 2000 and that solved the problem.
Thanks anyway for your help.....appreciate it.

[Fed]

joshe, don't forget to update the service packs & patches. Get a firewall, AV & antispyware stuff.

[Kablam]

if you want an all in one solution panda titanium is pretty good atm

[pcdoc4christ]

Joshe:

U R Welcome