Hello Two-eyes and welcome to
Computer Hope Forum. My name is Superdave but you can just call me SD. I will be helping you out with your particular problem on your computer. I am working under the guidance of one of the specialist of this forum so it may take a bit longer to process your logs.
1. I will be working on your
Malware issues. This
may or may not solve other issues you have with your machine.
2. The fixes are specific to your problem and should only be used for this issue on this machine.
3. If you don't know or understand something, please don't hesitate to ask.
4. Please
DO NOT run any other tools or scans while I am helping you.
5. It is important that you reply to this thread. Do not start a new topic.
6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
7. Absence of symptoms does not mean that everything is clear.
Download
Disable/Remove Windows Messenger to the desktop to remove Windows Messenger.
Do not confuse
Windows Messenger with
MSN Messenger because they are not the same.
Windows Messenger is a frequent cause of popups.
Unzip the file on the desktop. Open the
MessengerDisable.exe and choose the bottom box -
Uninstall Windows Messenger and click
Apply.Exit out of
MessengerDisable then delete the two files that were put on the desktop.
Add or Remove Programs1. Click on the Windows
Start button and click on the
Control Panel2. In the Control Panel window, double-click
Add or Remove Programs icon.
3. When the Add or Remove Programs window has fully populated, check for
VVSN and uninstall
Open
HijackThis and select
Do a system scan onlyPlace a check mark next to the following entries: (if there)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll (file missing)
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O4 - HKLM\..\Run: [VVSN] C:\Program Files\VVSN\VVSN.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
Important: Close all open windows except for
HijackThis and then click
Fix checked.Once completed, exit
HijackThis.Please send me another
HJT log.