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Author Topic: Pop Up problem (help!)  (Read 3094 times)

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mohmoh1

    Topic Starter


    Newbie

    Pop Up problem (help!)
    « on: December 28, 2009, 09:17:55 AM »
    I download internet download manager.It doesn't work properly so I uninstall it.Even though I unistall it this screen pop up everytime when I'm open something.It said (Internet download manager detected that its registry keys had been damaged since the last run.It's possible that you run a flasky spyware program which corrupted system registry.Internet download manager will try to restore all damaged data, but some data may remain corrupted.)How can I stop from that screen popping everytime.If you have any solution to solve that problem Plzzz help me.Thanks!

    SuperDave

    • Malware Removal Specialist
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    • OS: Windows 10
    Re: Pop Up problem (help!)
    « Reply #1 on: December 28, 2009, 01:42:00 PM »
    The first thing I will need you to do is to go to this link and follow the directions precisely. If you can't access the internet with your infected computer you will have to download and transfer any programs to the computer you're using now and transfer them to the infected computer with a CD-RW or a USB storage device. I prefer a CD because a storage device can get infected. If you use a storage device hold the shift key down while inserting the USB storage device for about 10 secs. You will also have to transfer the logs you receive back to the good computer using the same method until we can get the computer back on-line. If you can't run any step, just jump to the next one. Please let me know how you are doing or have any questions. Initially, I will need the SuperAntiSpyware, MBAM and HJT logs. Please post any logs that you can generate.
    Windows 8 and Windows 10 dual boot with two SSD's