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Author Topic: Compaq Laptops? Are they any good?  (Read 18743 times)

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aces67

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    Compaq Laptops? Are they any good?
    « on: January 10, 2010, 04:00:34 PM »
    I was all set to buy a Toshiba Laptop and then I found a Compaq with all the same features for $50 LESS than the Toshiba.

    I currently have a 1 year old Toshiba laptop that's perfect. We've had no problems with it at all so we were going to buy another one like it to replace our desktop but we're trying to save money also.

    Is it worth it to save the $50 and go with the Compaq?

    Ironman



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    Re: Compaq Laptops? Are they any good?
    « Reply #1 on: January 10, 2010, 04:05:07 PM »
    Compaq merged with HP recently so you can consider all Compaq laptops basically as HP laptops and HP laptops are known for their extremely high rate of failure. I'd stick with the Toshiba, but it also depends on which model too.

    Read this for more evidence:
    http://gizmodo.com/5406415/laptop-reliability-study-asus-and-toshiba-come-out-on-top


    Quantos



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    Re: Compaq Laptops? Are they any good?
    « Reply #2 on: January 10, 2010, 04:11:55 PM »
    I was all set to buy a Toshiba Laptop and then I found a Compaq with all the same features for $50 LESS than the Toshiba.

    I currently have a 1 year old Toshiba laptop that's perfect. We've had no problems with it at all so we were going to buy another one like it to replace our desktop but we're trying to save money also.

    Is it worth it to save the $50 and go with the Compaq?
    You could ask 5 people and get 6 different answers.  Personally I prefer Toshiba, I like the product and support.  At the end of the day the decision is yours, and I hate to spend peoples money for them, but if you feel more comfortable with the Toshiba - then get the Toshiba.
    Evil is an exact science.

    rthompson80819



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    Re: Compaq Laptops? Are they any good?
    « Reply #3 on: January 10, 2010, 04:36:33 PM »
    Compaq merged with HP recently so you can consider all Compaq laptops basically as HP laptops and HP laptops are known for their extremely high rate of failure. I'd stick with the Toshiba, but it also depends on which model too.

    Read this for more evidence:
    http://gizmodo.com/5406415/laptop-reliability-study-asus-and-toshiba-come-out-on-top

    I think the chart says all you need to know to make a choice.

    Quantos



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    Re: Compaq Laptops? Are they any good?
    « Reply #4 on: January 10, 2010, 04:44:00 PM »
    I think the chart says all you need to know to make a choice.

    Charts are nice, but they aren't the be all and end all for computer purchases.  They are also rarely accurate.  Especially when it comes to something like which company has a better service and uptime track record.
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    soybean



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    Re: Compaq Laptops? Are they any good?
    « Reply #5 on: January 10, 2010, 04:50:06 PM »
    I have a Compaq Presario notebook computer that I bought 2 1/2 years ago.  Even though I have been satisfied with it, I don't think I'd buy another Compaq.  Staples (where I bought mine) and Best Buy have no Compaq laptops at all on their websites now. Newegg.com only lists 3 Compaq laptops. This leads me to believe Compaq is losing market share and may suffer from support from HP. 

    For the $50 difference, I think I'd go with Toshiba.  Actually, if were shopping for myself now, I think I'd lean towards ASUS. I have not owned an ASUS computer but I have two ASUS monitors that give me a favorable outlook on that brand.  And, I believe they have a solid reputation in the motherboard market, in which they've been a major player for some years now.

    soybean



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    Re: Compaq Laptops? Are they any good?
    « Reply #6 on: January 10, 2010, 04:52:48 PM »
    Compaq merged with HP recently so you can consider all Compaq laptops basically as HP laptops and HP laptops are known for their extremely high rate of failure. I'd stick with the Toshiba, but it also depends on which model too.

    Read this for more evidence:
    http://gizmodo.com/5406415/laptop-reliability-study-asus-and-toshiba-come-out-on-top
    Ah!  I just now looked at that link and found it interesting to see ASUS cited as a brand with relatively high reliability.

    Quantos



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    Re: Compaq Laptops? Are they any good?
    « Reply #7 on: January 10, 2010, 05:18:35 PM »
    Ah!  I just now looked at that link and found it interesting to see ASUS cited as a brand with relatively high reliability.

    The trouble with any chart like that is the reliability of the data.  How random were the samples, how large is the group that was sampled, who commissioned the samples, were they skewed in any direction either intentionally or unintentionally.

    Personally this chart seems fairly accurate, based on my own experiences, but even they aren't fully accurate.
    Evil is an exact science.

    soybean



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    Re: Compaq Laptops? Are they any good?
    « Reply #8 on: January 10, 2010, 05:27:37 PM »
    The trouble with any chart like that is the reliability of the data.  How random were the samples, how large is the group that was sampled, who commissioned the samples, were they skewed in any direction either intentionally or unintentionally.

    Personally this chart seems fairly accurate, based on my own experiences, but even they aren't fully accurate.
    Good point, and it seems somewhat substantiated by the fact that "SquareTrade says it randomly selected over 30,000 laptops and netbooks covered by its warranty plans for the study."  Even though "SquareTrade (one of the bigger warranty providers)", it's surely not the only warranty provider.  Indeed, some of the manufacturers surely provide their own warranty coverage rather than use a third-party warranty coverage provider.  So, we can't be sure how representative this study is.

    Geek-9pm


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    Re: Compaq Laptops? Are they any good?
    « Reply #9 on: January 10, 2010, 06:31:15 PM »
    After reading over this thread and the link provided above it is not easy to come to a clear indication of which is the best choice.
    It may be that people who buy an ASUS are people who seldom buy a warranty or if they do they just don't use the warranty for some reason.
    It may be that the people who buy an HP and get a warranty are the kind of people that make harsh demands on their computers.

    The study does not indicate anything about how Notebooks compare to Desktops.
    If more users were aware of the greater value of desktops, they would not buy any notebook if price and reliability were major concerns.

    So, in the end, just buy the one you like.
    Someday if will fail.
    That's why you buy a warranty.

    soybean



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    Re: Compaq Laptops? Are they any good?
    « Reply #10 on: January 10, 2010, 06:52:00 PM »
    Someday if will fail.
    That's why you buy a warranty.
    You must talking about an extended warranty, since the manufacturer's warranty does not cost extra.  I generally avoid the purchase of an extended warranty.  If the manufacturer puts a 1-year warranty on the product, as is commonly done, then my view is that a defect in the product is likely to show up during the first year.  And, if it does not, then it's not very likely to show up during an additional period covered by an extended warranty. But, I realize many  people may feel differently about this. 

    Geek-9pm


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    Re: Compaq Laptops? Are they any good?
    « Reply #11 on: January 10, 2010, 07:36:41 PM »
    soybean,
    I like your response. Thank you.

    soybean



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    Re: Compaq Laptops? Are they any good?
    « Reply #12 on: January 10, 2010, 07:54:03 PM »
    Thanks for that reply.   :)

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    Re: Compaq Laptops? Are they any good?
    « Reply #13 on: January 11, 2010, 10:27:10 AM »
    Many people don't realize that the entire reason manufacturers have an "extended warranty" is to make a profit; they literally find a sweet spot where they can make the biggest profit from the extended warranty period. if they find that 80% of all failures happen around 3.5 years, they can safely go with a three year extended warranty; by the time the failure occurs they will likely be scot-free as the extended warranty will have run out, they still have the money paid FOR the extended warranty, but are no longer on the hook for fixing the failure.

    Basically; I think of it this way, similar to the way, I believe, soybean was saying:

    the standard manufacturers warranty that you get automatically is basically the initial load; if the device survives this time period, it will almost always pass the extended warranty, which is devised only to make the manufacturer money.

    Look at it this way: I have a laptop that was released in 1994. None of the components had been replaced in the meantime. that's 16 years. the extended warranty was 5 years and the warranty from IBM was 3 years, and the device cost 9 grand initially. It only failed last month; why? the battery leaked on the motherboard. Hey, guess what was covered by neither warranty anyway! Battery leakage So even after finally giving up the ghost, the cause would have made it void under either of the original warranties to begin with.

    to manufacturers, devising a profitable extended warranty is nearly a science. In this case, they found the most likely cause of failure and excluded it from both warranties, ensuring themselves a substantial profit.

    That being said, I wouldn't have needed the warranty anyway. I just bought another one off ebay for 20 dollars. (9 grand to 20 dollars, quite the deprecation).


    in regards to the chart, Even assuming it was 100% and fully perfectly accurate when it was made, it was nullified the moment any of those manufacturers released a new product. Also, there is no such this as 100% reliability; all things fail eventually, and the more they are used, the more likely they are to fail. Rather then going by the absolute time from purchase, the chart should go by operating time to failure; It;s fully possible people bought Asus, Toshiba, or other laptops and devices, put them somewhere, powered them on three years later, and they exploded. How would y ou put that down? "three years"? it didn't actually <last> three years as much as it wasn't turned on for three years; turning it on at any point during that three year period would have resulted in the same fireball. Now, that may be an extreme example; but consider that not everybody uses their PCs the same amount; in fact, people who use their laptops more are more likely to spend more on them, and in an interesting twist some of the more expensive, higher quality models are posessed by Asus and Toshiba, a most curious coincidence.
    I was trying to dereference Null Pointers before it was cool.

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      Re: Compaq Laptops? Are they any good?
      « Reply #14 on: January 11, 2010, 09:23:52 PM »
      BC_Programmer:

      BRAVO!  You have said better than I ever could my exact thoughts on warranty's and overall product life expectancy....

      More people should pay close attention to what you wrote.

      cheers,
      -lestatar