Windows Security Alert problems...

[Uhlaine]

Well im pretty ure i have malware problems, I did the malware tutorial steps.
after SUPERantispyware scanned my lap top, i made sure everything was checked and quarantined
but after my lap top rebooted SUPERantipyware will no longer open.
i get this "application cannot be executed. the file wltuser.exe is infected. do you want to activate your antivirus software now?"

and i keep getting pop ups for antivirus soft.com and also some ADULTXXX websites.

I have hit a wall and do not know what else to do. can someone please help??

[Dr Jay]

Please visit this webpage for a tutorial on downloading and running ComboFix:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

See the area: Using ComboFix, and when done, post the log back here.

[mroilfield]

Hello, your comment has been removed. Please do not post malware advice, or post here in the malware forum, unless you need help. ~ DragonMaster Jay

[Uhlaine]

dragonmaster jay,

I tried to download combofix, but when the window opens with the downloads from firefox it wont let me open combofix to install, it will open for a second then close and the little balloon at the bottom right says application cannot be executed.

[Dr Jay]

Delete your copy of ComboFix; grab a fresh copy, except before you download it, rename it to blackpudding.bat


Navigate to Start --> Run, and enter the following command exactly as shown:

"%userprofile%\desktop\blackpudding.bat" /killall

See if ComboFix will run now.