The IRQL_NOT_LESS_OR_EQUAL or Stop 0x0000000A errors are generated by both software and hardware issues. The message indicates that a kernel mode process or driver attempted to access a memory address that it did not have the rights to access. Below is an example of how these error messages are formatted.

STOP: 0x0000000A (0xwwwwwwww, 0xxxxxxxxx, 0xyyyyyyyy, 0xzzzzzzzz)

0xwwwwwwwwThe address that was referenced improperly.
0xxxxxxxxxIRQL that was required to access the memory.
0xyyyyyyyyType of access.
0xzzzzzzzzAddress of instruction that attempted to access 0xwwwwwwww.

Mcafee VirusScan for Windows NT issue

Exact error is as follows:

STOP: 0x0000000A (0x0000015a, 0x0000001c, 0x00000000, 0x80116bf4)

Mcafee VirusScan for Windows NT 2.5.1(9607) and 2.5.2(9609) are not compatible with Windows NT 4.0

Uninstall Mcafee

Windows NT 3.51 upgrade from Windows NT 4.0

Exact error is as follows:

STOP: 0x0000000A (0x0000015a, 0x0000001c, 0x00000000, 0x80116bf4)

If you have upgraded your computer to Windows NT 4.0 from Windows NT 3.51, and have a server with Gateway Services for Netware to Windows NT 4.0 installed, remove Gateway Services for Netware. Then reinstall the service to resolve this issue.

Service Pack

Exact error is as follows:

STOP 0x0000000a (0x00000006, 0x00000002, 0x00000000, **********) IRQL_NOT_LESS_OR_EQUAL

********** - This portion may vary

Earlier service packs may have had issues with the TCP handling; updating the Service Pack will resolve the issue. Ensure you have the latest service pack installed in the computer.

Links to locations to download the latest service packs can be found through our Windows NT download section.

Driver issue

Drivers that have errors of their own can also cause the IRQL_NOT_LESS_OR_EQUAL error. Consider updating or reinstalling your drivers (more specifically, your network or SCSI drivers).

For a listing of driver manufacturer company pages, see the drivers page.

Hardware issue

In the event that the above information does not help to resolve your issue you may have a hardware issue. Exchange or replace hardware in the computer. Our recommendation would be: RAM, CPU, or NIC.

Additional information

  • See our error definition for further information and related links on this term.