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Author Topic: S.M.A.R.T.  (Read 10316 times)

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squirrel

  • Guest
S.M.A.R.T.
« on: August 16, 2005, 06:40:25 AM »
What could cause the S.M.A.R.T. to do this: PC cards not showing up, etc. How to fix this. . .for my customer

Oh--and we think it has something to do with the S.M.A.R.T. because he asked about that and the PC book said something about PC cards being related to S.M.A.R.T.

Windows XP (not sure which edition), 10GB Western Digital Caviar HD, pentium IV processor.
« Last Edit: August 16, 2005, 06:45:01 AM by squirrel »
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squirrel

  • Guest
Re: S.M.A.R.T.
« Reply #1 on: August 16, 2005, 10:24:38 AM »
Sorry, I forgot to mention: replaced 60GB Western digital HD with 10 GB drive after 60GB drive's little motor-runner thing got fried (rest of drive and data otherwise intact).  ???
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Computer_Commando

  • Guest
Re: S.M.A.R.T.
« Reply #2 on: August 16, 2005, 01:01:29 PM »
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squirrel

  • Guest
Re: S.M.A.R.T.
« Reply #3 on: August 16, 2005, 01:04:03 PM »
I already looked at that. it did not answer my question. We're almost certain it is a good HD.
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Computer_Commando

  • Guest
Re: S.M.A.R.T.
« Reply #4 on: August 16, 2005, 06:16:27 PM »
Download this:  http://support.wdc.com/download/windlg/WinDLG.zip
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squirrel

  • Guest
Re: S.M.A.R.T.
« Reply #5 on: August 17, 2005, 06:52:48 AM »
Okay. I'll have him try that. :) Someone said something about turning it off? would S.M.A.R.T. fail to register if it was disabled?
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Raptor

  • Guest
Re: S.M.A.R.T.
« Reply #6 on: August 17, 2005, 08:28:29 AM »
Quote
would S.M.A.R.T. fail to register if it was disabled?


Yes. But why would you want to? If it indicates a Hard Disk Drive is failing, you should immediatly back-up data and test it.

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squirrel

  • Guest
Re: S.M.A.R.T.
« Reply #7 on: August 17, 2005, 08:52:27 AM »
Can we re-enable it? we think it might be causing the  the PC cards to not show up.  We're pretty sure the HD is okay. Is what I described in my first post possible?
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Raptor

  • Guest
Re: S.M.A.R.T.
« Reply #8 on: August 17, 2005, 09:21:02 AM »
Quote
Can we re-enable it? we think it might be causing the  the PC cards to not show up.  We're pretty sure the HD is okay. Is what I described in my first post possible?


You can enable and disable S.M.A.R.T if the BIOS allows you to.

I assume this concerns a Laptop? I have no experience with PC cards.
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squirrel

  • Guest
Re: S.M.A.R.T.
« Reply #9 on: August 17, 2005, 10:08:45 AM »
Tower, actually :-/ ???
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Raptor

  • Guest
Re: S.M.A.R.T.
« Reply #10 on: August 17, 2005, 11:11:43 AM »
Quote
Tower, actually :-/ ???


And you make use of PC cards in a tower? What for?
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squirrel

  • Guest
Re: S.M.A.R.T.
« Reply #11 on: August 17, 2005, 11:34:05 AM »
Sound card, TV card, etc. not registering on the PC. Also, this customer asked about S.M.A.R.T. not showing up, so that's why I titled the topic that.
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Raptor

  • Guest
Re: S.M.A.R.T.
« Reply #12 on: August 17, 2005, 11:43:44 AM »
Quote
Sound card, TV card, etc. not registering on the PC. Also, this customer asked about S.M.A.R.T. not showing up, so that's why I titled the topic that.


Those are called Expansion cards, PC cards are PCMCIA cards that go into the side of a laptop.   ;)



Quote
Sound card, TV card, etc. not registering on the PC.


Does Windows XP autodetect them?
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squirrel

  • Guest
Re: S.M.A.R.T.
« Reply #13 on: August 17, 2005, 01:51:10 PM »
If it saw them, I wouldn't be telling you that it doesn't!! and it definitely doesn't!
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merlin_2

  • Guest
Re: S.M.A.R.T.
« Reply #14 on: August 17, 2005, 03:42:08 PM »
Is the plug and play program enabled in the bios setup..
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