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Author Topic: Strange Windows XP Startup Problem  (Read 14955 times)

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fullbug

    Topic Starter


    Apprentice
  • Thanked: 1
    Strange Windows XP Startup Problem
    « on: June 07, 2006, 05:10:20 PM »
    Whenever I start up my WindowsXP Pro, I get these two windows that pop up everytime, and I have no idea on how to get rid of them, even the file name doesnt make any sense to me. I also have a problem with a Windows Install window popping up, but will get to that later, here is the first window that pops up.

    fullbug

      Topic Starter


      Apprentice
    • Thanked: 1
      Re: Strange Windows XP Startup Problem
      « Reply #1 on: June 07, 2006, 05:10:57 PM »
      The second one after the first. It makes reference to the registery, but I have run a reg cleaner but that doesnt help.
      « Last Edit: June 07, 2006, 05:17:40 PM by fullbug »

      fullbug

        Topic Starter


        Apprentice
      • Thanked: 1
        Re: Strange Windows XP Startup Problem
        « Reply #2 on: June 07, 2006, 05:11:44 PM »
        Any idea how to get rid of these windows popping during startup?  :-?

        Fed

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        • Sage
        • Thanked: 35
          • Experience: Experienced
          • OS: Windows XP
          Re: Strange Windows XP Startup Problem
          « Reply #3 on: June 07, 2006, 05:49:58 PM »
          You're on the right track by looking for the registry entry.
          There are many programs that show what's starting from the registry.
          Try 'Autoruns' from http://www.sysinternals.com or you could even try running Hijackthis and see if it shows in there.

          fullbug

            Topic Starter


            Apprentice
          • Thanked: 1
            Re: Strange Windows XP Startup Problem
            « Reply #4 on: June 07, 2006, 07:45:17 PM »
            Thank you so much for pointing me to that Autoruns program Fed, that program was able to lead me right to the problem, fixed it, and I will know what to do in the future, that site looks great for stuff as well....
            The other problem I was going to mention as I said in my first post is similar to the one I just fixed, when starting up Windows I get a far more annoying window that comes up, this one is a Windows Installer window, and it wants to install a program that is already on the hard drive, I have a hard time canceling it, I have to hit ctrl/alt/delete just to get it to stop, and this window pops up when I click on other program icons as well, I looked for this in Autorun but didnt find anything, doesnt sound to me like a registry problem, any suggestions?

            Fed

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              • Experience: Experienced
              • OS: Windows XP
              Re: Strange Windows XP Startup Problem
              « Reply #5 on: June 07, 2006, 07:50:40 PM »
              What is the program that's trying to install?
              I suppose you could let it complete the installation or alternatively you could uninstall the program & start from scratch with it.

              [highlight]Edit:[/highlight] Autoruns is much easier to use if you set the Options to 'Hide Signed Microsoft Entries' then refresh the screen.
              « Last Edit: June 07, 2006, 07:54:11 PM by Fed »

              fullbug

                Topic Starter


                Apprentice
              • Thanked: 1
                Re: Strange Windows XP Startup Problem
                « Reply #6 on: June 07, 2006, 08:00:13 PM »
                Its called Scrapbook Factory Deluxe, as I mentioned its already installed, it even comes up checking e-mail, ect, its my wife's key program on the computer and she doesnt want me to uninstall it, she is about the same level of computer knowledge as myself and she is convinced the problem has something to do with a component of Windows being erased at some point causing this to happen, I dont think thats it myself, any idea?

                Fed

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                • Sage
                • Thanked: 35
                  • Experience: Experienced
                  • OS: Windows XP
                  Re: Strange Windows XP Startup Problem
                  « Reply #7 on: June 07, 2006, 08:15:41 PM »
                  Email the Manufacturer
                  http://www.novadevelopment.com/Support/Ask.aspx
                  or it may be quicker to resolve your issue by telephone. If you choose, you can call technical support at (818) 591-6245, Monday through Friday, 6:00am-6:00pm PST for help.

                  fullbug

                    Topic Starter


                    Apprentice
                  • Thanked: 1
                    Re: Strange Windows XP Startup Problem
                    « Reply #8 on: June 07, 2006, 08:28:02 PM »
                    Thanx Fed, I will do that, so I guess your saying your pretty sure its the program and not a windows problem? I just need a view from someone who knows what they are talking about that I can pass on to my wife, LOL....
                    Thanx for all the help, great site you have here, will be sure to mention it to my friends....

                    Fed

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                    • Sage
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                      • Experience: Experienced
                      • OS: Windows XP
                      Re: Strange Windows XP Startup Problem
                      « Reply #9 on: June 07, 2006, 08:32:15 PM »
                      I'm sure it is a program problem, it may even be some sort of automatic update.
                      Let us know what they say.

                      fullbug

                        Topic Starter


                        Apprentice
                      • Thanked: 1
                        Re: Strange Windows XP Startup Problem
                        « Reply #10 on: June 08, 2006, 05:58:18 PM »
                        Before I call them, I am trying to uninstall the program first, and the *censored* thing wont uninstall, I just  get the window below over and over, anyone know of a good uninstall program? I would rather do it that way then manually remove the program bit by bit....
                        « Last Edit: June 08, 2006, 06:47:11 PM by fullbug »

                        fullbug

                          Topic Starter


                          Apprentice
                        • Thanked: 1
                          Re: Strange Windows XP Startup Problem
                          « Reply #11 on: June 08, 2006, 06:46:03 PM »
                          I have tried 3 different programs to uninstall this beast and none of them work, I'm not sure if I should just try to manually do it....

                          GX1_Man

                          • Guest
                          Re: Strange Windows XP Startup Problem
                          « Reply #12 on: June 08, 2006, 07:05:55 PM »
                          What are you using for malware protection?

                          fullbug

                            Topic Starter


                            Apprentice
                          • Thanked: 1
                            Re: Strange Windows XP Startup Problem
                            « Reply #13 on: June 08, 2006, 07:10:03 PM »
                            Ewido, along with the usual, Spybot, Ad-Aware, SpywareBlaster and AntiVir PE Classic....

                            GX1_Man

                            • Guest
                            Re: Strange Windows XP Startup Problem
                            « Reply #14 on: June 08, 2006, 07:28:55 PM »
                            How about running Hijack This and posting a log file for analysis by one of our experts. Either zip the file or use several posts to get it all.