Hi evilfantasy and tks to patio also,
Working on getting SP2...sources (shops) around here are...well forget it. All they see is $$$$$$$$$$$$. Bring it in etc. $100.00+ to "Clean" the computer and $50.00/GB too save programs or data? I never tried to bilk My Customers the entire time I was active. I have no doubt that you and Computer Hope are doing a much better job then they would ever do and not a program nor piece of data has been lost yet and I don't think any will.
Anyway, checking with Keri in TX for the "UPdate" and in the meantime, had overnight response from Microsoft Tech Support for the EULA issue (they did validate the Key code as genuine) but either the System WASN'T installed with the Genuine Key or the WAG engine wasn't installed properly. They will help me get that all corrected. I think its important to get her (Keri's) system right and then install SP 2.
Therefore, unless you want me to do something different, I will get this (these) other thing(s) out of the way and GET that SP 2 INSTALLED.
Until next...will post again ASAP.
Thanks again,
Dan