Laptop Problems.

[the webcam guy]

Had evilfantasy help me clean up the maleware on my computer yet still have some problems. He told me to come on over to this forum so here I am. My problems are that I can't drag and drop files of any kind into folders on the desktop unless they are opened, saved pictures to the desktop or anywhere don't appear with a preview of the image as they are on the desktop, and everytime I open a folder it opens in a new window even after the rededit and folder options have been changed.

Link to my other thread where I was helped by evil is here:
http://www.computerhope.com/forum/index.php/topic,67037.msg435768.html#msg435768

My laptop:

[patio]

What have you changed using regedit and do you have a clean backup ? ?
If so i would restore it...

[Broni]

See here: http://www.mydigitallife.info/2007/08/18/fix-vista-unable-to-rename-or-move-files-and-folders-issues-after-applying-kb938979-patch/

[the webcam guy]

See here: http://www.mydigitallife.info/2007/08/18/fix-vista-unable-to-rename-or-move-files-and-folders-issues-after-applying-kb938979-patch/

Ran the .reg file and restarted laptop. Still unable to drag and drop anything into other folders. Do you guys use logmein or a program that you can fix the problem yourselves taking control of my laptop?

[Broni]

What about patio's question?

[the webcam guy]

What have you changed using regedit and do you have a clean backup ? ?
If so i would restore it...

I changed the shell some. I have a backup cd if that is what you mean. I would like to avoid that though.

[patio]

Unfortunately whenever there are numerous regedits sometimes it's the only way back.
Sorry i don't have any other creative ideas.
BTW what method do you use backing up the Registry ? ?
You really need an effective one if you insist on playing in there.
I use ERUNT.

[the webcam guy]

Unfortunately whenever there are numerous regedits sometimes it's the only way back.
Sorry i don't have any other creative ideas.
BTW what method do you use backing up the Registry ? ?
You really need an effective one if you insist on playing in there.
I use ERUNT.

I usually just double clicked the .reg files and thought it did everything itself.

[patio]

You have no Registry backups...sorry.

[the webcam guy]

Well new problem. computer shuts off when I accidentally press FUNCTION [Fn] Gets this message at start up.



Also I do have Erunt.

[BC_Programmer]

not sure about your new problem- but I might be able to find out something about your folder drag problem.

I'm gonna ask you to look at a particular key with Regedit- don't change anything though.

Navigate to: HKEY_CLASSES_ROOT\folder\DragDropHandlers

Export that key, and attach it to a Post- (or paste it, if it's contents are small).

[the webcam guy]

not sure about your new problem- but I might be able to find out something about your folder drag problem.

I'm gonna ask you to look at a particular key with Regedit- don't change anything though.

Navigate to: HKEY_CLASSES_ROOT\folder\DragDropHandlers

Export that key, and attach it to a Post- (or paste it, if it's contents are small).

Problem with the Fn is solved. Maverick in free help chat helped me.

As for what you said there is no DragDropHandlers. See:

[BC_Programmer]

As for what you said there is no DragDropHandlers. See:

Well there's our problem... Windows simply doesn't know what to do when you drag something over a folder. I was going to  export my DragDropHandlers Key, but I realized I'm using XP and you are using Vista. Probably not a good idea to mix and match keys between them.

If anybody was kind enough to export that key from their own working Vista installations for you, you might be able to get Drag&Drop working properly again.

As for the other problem- I'm guessing it has to do with your laptop's included software- keyboard drivers, and so forth, which handle the Fn keys. I can do no more then suspect (the serious error report tells me nothing, aside from the fact an error occured).

[the webcam guy]

Yeah I have to hope on that that someone with Vista visits the thread.

And another problem has just occurred. I feel like my computer is turning against me. It just stopped me from being able to open any folders on the desktop and stopped the sub commands in the start menu from working. Control Panel, Network, Connect to, Default Programs, etc. They do nothing when I click on them.

[BC_Programmer]

Interesting... those are all regarded as folders...


Strange how things are getting worse though- It's safe to assume that you haven't done any further dabbling in the registry (changing settings in an attempt to resolve your issues, for example?)

[Broni]

Actually, in Vista the key location is little bit different:
HKEY_CLASSES_ROOT\Folder\shellex\ContextMenuHandlers

Key attached...

[Saving space - attachment deleted by admin]

[BC_Programmer]

XP has a ContextMenuHandlers key too- but I take it you don't have a DragDropHandlers key either.

[the webcam guy]

Actually, in Vista the key location is little bit different:
HKEY_CLASSES_ROOT\Folder\shellex\ContextMenuHandlers

Key attached...

The key didn't work. Everything was still the same after I clicked the .reg and all. I took a picture of that place in the regedit.

Interesting... those are all regarded as folders...


Strange how things are getting worse though- It's safe to assume that you haven't done any further dabbling in the registry (changing settings in an attempt to resolve your issues, for example?)

I tried another .reg file in this other thread. It's attached. Applications and winrar work it's only folders on the desktop and the options in the start menu that stopped working. Everything that doesn't work when clicked on on the start menu is here though everything in All Programs works:


Also I found something weird about the compressed zip folder I made on the desktop. Whereas I can't drag anything into a regular folder it let me drag the .reg file into it even though the .reg stayed on the desktop it copied it into it.

I also have tried the .reg file at this site. The FD32.zip
http://www.mydigitallife.info/2007/08/18/fix-vista-unable-to-rename-or-move-files-and-folders-issues-after-applying-kb938979-patch/

[Saving space - attachment deleted by admin]

[BC_Programmer]

Also I found something weird about the compressed zip folder I made on the desktop. Whereas I can't drag anything into a regular folder it let me drag the .reg file into it even though the .reg stayed on the desktop it copied it into it.

That isn't really that weird- a compressed folder is actually a ZIP file and so the dragdrophandler (well, contextmenuhandler for vista) for .ZIP files will be invoked...

I seea dragdrophandlers key in there now- (beneath ContextMenuHandlers) what is within that key?

[the webcam guy]

Also I found something weird about the compressed zip folder I made on the desktop. Whereas I can't drag anything into a regular folder it let me drag the .reg file into it even though the .reg stayed on the desktop it copied it into it.

That isn't really that weird- a compressed folder is actually a ZIP file and so the dragdrophandler (well, contextmenuhandler for vista) for .ZIP files will be invoked...

I seea dragdrophandlers key in there now- (beneath ContextMenuHandlers) what is within that key?

Here you are:

[BC_Programmer]

hmm, you have the same CLSID as I do under DragDropHandlers...


This one has me stumped windows won't do what the registry so clearly has set forth.

one last ditch set of commands you could try:

regsvr32 shell32.dll
regsvr32 shdocvw.dll

failing that (might work- was worth a shot in my book)

Have you tried "SFC /scannow" in command prompt, or a repair install of Windows Vista?

[the webcam guy]

hmm, you have the same CLSID as I do under DragDropHandlers...


This one has me stumped windows won't do what the registry so clearly has set forth.

one last ditch set of commands you could try:

regsvr32 shell32.dll
regsvr32 shdocvw.dll

failing that (might work- was worth a shot in my book)

Have you tried "SFC /scannow" in command prompt, or a repair install of Windows Vista?

Got an error on that second command.


Gonna try the SFC right now.

[BC_Programmer]

Don't worry about that error dialog- probably just a change between XP and Vista I suppose.

[the webcam guy]

The log is over 7 mb long and won't let me attach it plus when I try to paste everything in the log into a message on here to post it freezes my computer then times out the post when I try to post it.

[BC_Programmer]

umm... what log are we talking about?

[the webcam guy]

umm... what log are we talking about?

The log of the "SFC /scannow"

POQ 1 ends.
2008-09-30 22:25:45, Info                  CSI    0000000d [SR] Verify complete
2008-09-30 22:25:46, Info                  CSI    0000000e [SR] Verifying 100 (0x00000064) components
2008-09-30 22:25:46, Info                  CSI    0000000f [SR] Beginning Verify and Repair transaction
2008-09-30 22:25:48, Info                  CSI    00000010 Repair results created:
POQ 2 starts:
 
POQ 2 ends.
2008-09-30 22:25:48, Info                  CSI    00000011 [SR] Verify complete
2008-09-30 22:25:49, Info                  CSI    00000012 [SR] Verifying 100 (0x00000064) components
2008-09-30 22:25:49, Info                  CSI    00000013 [SR] Beginning Verify and Repair transaction
2008-09-30 22:25:54, Info                  CSI    00000014 Repair results created:
POQ 3 starts:
 
POQ 3 ends.
2008-09-30 22:25:54, Info                  CSI    00000015 [SR] Verify complete
2008-09-30 22:25:55, Info                  CSI    00000016 [SR] Verifying 100 (0x00000064) components
2008-09-30 22:25:55, Info                  CSI    00000017 [SR] Beginning Verify and Repair transaction
2008-09-30 22:26:01, Info                  CSI    00000018 Repair results created:
POQ 4 starts:
 
POQ 4 ends.
2008-09-30 22:26:01, Info                  CSI    00000019 [SR] Verify complete
2008-09-30 22:26:01, Info                  CSI    0000001a [SR] Verifying 100 (0x00000064) components
2008-09-30 22:26:01, Info                  CSI    0000001b [SR] Beginning Verify and Repair transaction
2008-09-30 22:26:10, Info                  CSI    0000001c Repair results created:

POQ 5 ends.
2008-09-30 22:26:10, Info                  CSI    0000001d [SR] Verify complete
2008-09-30 22:26:11, Info                  CSI    0000001e [SR] Verifying 100 (0x00000064) components
2008-09-30 22:26:11, Info                  CSI    0000001f [SR] Beginning Verify and Repair transaction
2008-09-30 22:26:22, Info                  CSI    00000020 Ignoring duplicate ownership for file [l:64{32}]"\??\C:\Windows\Branding\Shellbrd" in component Microsoft-Windows-Branding-Shell-HomeBasic, Version = 6.0.6000.16386, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral

2008-09-30 22:26:22, Info                  CSI    00000021 Repair results created:

POQ 6 ends.
2008-09-30 22:26:22, Info                  CSI    00000022 [SR] Verify complete
2008-09-30 22:26:23, Info                  CSI    00000023 [SR] Verifying 100 (0x00000064) components
2008-09-30 22:26:23, Info                  CSI    00000024 [SR] Beginning Verify and Repair transaction
2008-09-30 22:26:31, Info                  CSI    00000025 Ignoring duplicate ownership for file [ml:14{7},l:12{6}]"\??\C:" in component Microsoft-Windows-Client-Features-Default-Security, Version = 6.0.6000.16386, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral

2008-09-30 22:26:31, Info                  CSI    00000026 Repair results created:

POQ 7 ends.
2008-09-30 22:26:31, Info                  CSI    00000027 [SR] Verify complete
2008-09-30 22:26:32, Info                  CSI    00000028 [SR] Verifying 100 (0x00000064) components
2008-09-30 22:26:32, Info                  CSI    00000029 [SR] Beginning Verify and Repair transaction
2008-09-30 22:26:39, Info                  CSI    0000002a Repair results created:


P
2008-09-30 22:26:39, Info                  CSI    OQ 8 ends.
2008-09-30 22:26:39, Info                  CSI    0000002b [SR] Verify complete
2008-09-30 22:26:40, Info                  CSI    0000002c [SR] Verifying 100 (0x00000064) components
2008-09-30 22:26:40, Info                  CSI    0000002d [SR] Beginning Verify and Repair transaction
2008-09-30 22:26:47, Info                  CSI    0000002e Ignoring duplicate ownership for file [l:58{29}]"\??\C:\Windows\System32\ja-JP" in component Microsoft-Windows-comdlg32.Resources, Version = 6.0.6000.16386, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"ja-JP", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral

2008-09-30 22:26:48, Info                  CSI    0000002f Ignoring duplicate ownership for file [l:58{29}]"\??\C:\Windows\System32\pl-PL" in component Microsoft-Windows-comdlg32.Resources, Version = 6.0.6000.16386, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"pl-PL", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral

2008-09-30 22:26:48, Info                  CSI    00000030 Ignoring duplicate ownership for file [l:58{29}]"\??\C:\Windows\System32\es-ES" in component Microsoft-Windows-comdlg32.Resources, Version = 6.0.6000.16386, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"es-ES", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral

2008-09-30 22:26:50, Info                  CSI    00000031 Ignoring duplicate ownership for file [l:58{29}]"\??\C:\Windows\System32\nb-NO" in component Microsoft-Windows-comdlg32.Resources, Version = 6.0.6000.16386, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"nb-NO", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral

2008-09-30 22:26:55, Info                  CSI    00000032 Ignoring duplicate ownership for file [l:58{29}]"\??\C:\Windows\System32\et-EE" in component Microsoft-Windows-comdlg32.Resources, Version = 6.0.6000.16386, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"et-EE", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral

2008-09-30 22:26:57, Info                  CSI    00000033 Repair results created:

POQ 9 ends.
2008-09-30 22:26:57, Info                  CSI    00000034 [SR] Verify complete
2008-09-30 22:26:57, Info                  CSI    00000035 [SR] Verifying 100 (0x00000064) components
2008-09-30 22:26:57, Info                  CSI    00000036 [SR] Beginning Verify and Repair transaction
2008-09-30 22:27:05, Info                  CSI    00000037 Ignoring duplicate ownership for file [l:58{29}]"\??\C:\Windows\System32\pt-PT" in component Microsoft-Windows-comdlg32.Resources, Version = 6.0.6000.16386, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"pt-PT", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral

2008-09-30 22:27:05, Info                  CSI    00000038 Ignoring duplicate ownership for file [l:68{34}]"\??\C:\Windows\System32\sr-Latn-CS" in component Microsoft-Windows-comdlg32.Resources, Version = 6.0.6000.16386, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:20{10}]"sr-Latn-CS", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral

2008-09-30 22:27:12, Info                  CSI    00000039 Ignoring duplicate ownership for file [l:58{29}]"\??\C:\Windows\System32\th-TH" in component Microsoft-Windows-comdlg32.Resources, Version = 6.0.6000.16386, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"th-TH", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral

2008-09-30 22:27:12, Info                  CSI    0000003a Repair results created:

POQ 10 ends.
2008-09-30 22:27:12, Info                  CSI    0000003b [SR] Verify complete
2008-09-30 22:27:13, Info                  CSI    0000003c [SR] Verifying 100 (0x00000064) components
2008-09-30 22:27:13, Info                  CSI    0000003d [SR] Beginning Verify and Repair transaction
2008-09-30 22:27:26, Info                  CSI    0000003e Repair results created:

POQ 11 ends.
2008-09-30 22:27:26, Info                  CSI    0000003f [SR] Verify complete
2008-09-30 22:27:26, Info                  CSI    00000040 [SR] Verifying 100 (0x00000064) components
2008-09-30 22:27:26, Info                  CSI    00000041 [SR] Beginning Verify and Repair transaction
2008-09-30 22:27:43, Info                  CSI    00000042 Repair results created:

POQ 12 ends.
2008-09-30 22:27:43, Info                  CSI    00000043 [SR] Verify complete
2008-09-30 22:27:44, Info                  CSI    00000044 [SR] Verifying 100 (0x00000064) components
2008-09-30 22:27:44, Info                  CSI    00000045 [SR] Beginning Verify and Repair transaction
2008-09-30 22:27:57, Info                  CSI    00000046 Repair results created:

POQ 13 ends.
2008-09-30 22:27:57, Info                  CSI    00000047 [SR] Verify complete
2008-09-30 22:27:57, Info                  CSI    00000048 [SR] Verifying 100 (0x00000064) components
2008-09-30 22:27:57, Info                  CSI    00000049 [SR] Beginning Verify and Repair transaction
2008-09-30 22:28:25, Info                  CSI    0000004a Ignoring duplicate ownership for file [l:58{29}]"\??\C:\Windows\System32\en-US" in component Microsoft-Windows-Foundation-Default-Security.Resources, Version = 6.0.6000.16386, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral

2008-09-30 22:28:26, Info                  CSI    0000004b Ignoring duplicate ownership for file [l:120{60}]"\??\C:\Program Files\Common Files\microsoft shared\ink\en-US" in component Microsoft-Windows-Foundation-Default-Security.Resources, Version = 6.0.6000.16386, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral

2008-09-30 22:28:36, Info                  CSI    0000004c Repair results created:

POQ 14 ends.
2008-09-30 22:28:36, Info                  CSI    0000004d [SR] Verify complete
2008-09-30 22:28:36, Info                  CSI    0000004e [SR] Verifying 100 (0x00000064) components
2008-09-30 22:28:36, Info                  CSI    0000004f [SR] Beginning Verify and Repair transaction
2008-09-30 22:29:20, Info                  CSI    00000050 Repair results created:

POQ 15 ends.
2008-09-30 22:29:20, Info                  CSI    00000051 [SR] Verify complete
2008-09-30 22:29:21, Info                  CSI    00000052 [SR] Verifying 100 (0x00000064) components
2008-09-30 22:29:21, Info                  CSI    00000053 [SR] Beginning Verify and Repair transaction
2008-09-30 22:30:04, Info                  CSI    00000054 Repair results created:

POQ 16 ends.
2008-09-30 22:30:04, Info                  CSI    00000055 [SR] Verify complete
2008-09-30 22:30:05, Info                  CSI    00000056 [SR] Verifying 100 (0x00000064) components
2008-09-30 22:30:05, Info                  CSI    00000057 [SR] Beginning Verify and Repair transaction
2008-09-30 22:30:16, Info                  CSI    00000058 Repair results created:

POQ 17 ends.
2008-09-30 22:30:16, Info                  CSI    00000059 [SR] Verify complete
2008-09-30 22:30:16, Info                  CSI    0000005a [SR] Verifying 100 (0x00000064) components
2008-09-30 22:30:16, Info                  CSI    0000005b [SR] Beginning Verify and Repair transaction
2008-09-30 22:30:25, Info                  CSI    0000005c Repair results created:




Goes to 54 if you want me to post it all.

[the webcam guy]

bump for hoping someone will come up in a day or two with a fix for the folders so that I don't lose everything on my laptop by reformatting. 

[the webcam guy]

Could a process running maybe prevent the folders from opening? I have a picture here with all my current processes running for if anyone looks suspicious to you.

[Broni]

Did you try to run:
sfc /scannow

[the webcam guy]

Did you try to run:
sfc /scannow

That was the log from the sfc /scannow.

I reformatted my laptop and works fine so that's that.

[patio]

I've never seen an SFC log...checking now.

[Broni]

In Vista it's called CBS.log (don't mistake it with TV station )
I'm not sure, if it exist in XP.

[Broni]

It's located in Windows\logs\CBS folder

[Broni]

According to this: http://support.microsoft.com/kb/928228, I think, it's native to Vista only.
It'd be very handy in any Windows version.