Author Topic: ComCast adopts DNS hijacking (Read 11621 times)

patio · « **on:** August 08, 2009, 07:37:43 AM »

Full Story

This is a disgusting bid for revenue and should be stopped immediately.

Computer Hope Admin · « **Reply #1 on:** August 08, 2009, 07:41:50 AM »

Ugh.. This is terrible, I just tried a fake/bad domain and sure enough got this page. If they're wanting to do this type of practice and cap downloads I think while they're at it they should also be lowering our Comcast bill!

Computer Hope Admin · « **Reply #2 on:** August 08, 2009, 07:47:09 AM »

For those of us who want to opt out without going to something like OpenDNS..

https://dns-opt-out.comcast.net/

Once verified through e-mail get this response:

Confirmed: Domain Helper Service Opt-out

Your opt-out request has been confirmed. We will complete processing of this request within 2 business days.

Once we complete this work, we will send you an email to advise you that you have been successfully opted-out.

Broni · « **Reply #3 on:** August 08, 2009, 11:24:40 AM »

Unbelievable!
Thanks for letting us know.
I just opted out. We'll see how it goes.
I'll make sure to spread the new to other boards.

Helpmeh · « **Reply #4 on:** August 09, 2009, 10:54:50 AM »

Rogers has (and still is) been doing this for ages. http://www20.search.rogers.com/search?qo=www.fdilgh.com&rn=IXxx6BFH0SZobIm&rg=

patio · « **Reply #5 on:** August 09, 2009, 11:13:29 AM »

Well the FCC or someone should step up to the plate and dissallow it ...for good.

Broni · « **Reply #6 on:** August 09, 2009, 11:18:33 AM »

What even pisses me off more are those TWO days to fix it.
Like they need some *censored* abacus to recalculate my account?

Broni · « **Reply #7 on:** August 09, 2009, 06:58:59 PM »

I'm free

Quote

We have completed the work to opt you out of the Comcast Domain Helper service.
This change will take effect automatically when your cable modem renews its DHCP lease (generally within 5 days or less). However, you can easily make this take effect immediately via one of the following two methods:

1. If your computer is directly connected to your cable modem, you will need to reboot your computer.
2. If you have a router directly connected to your cable modem, you will need to (a) reboot your router and then (b) reboot your computer.

Thank you,
Comcast

JJ 3000 · « **Reply #8 on:** August 09, 2009, 10:25:03 PM »

My ISP has started doing this crap now too.

I have Suddenlink. I tried to opt out and am still getting redirected.
Does anyone else use Suddenlink? Can you tell me how to opt out?

Broni · « **Reply #9 on:** August 09, 2009, 10:42:26 PM »

Call them, and tell them, I asked them to stop it

Computer Hope Admin · « **Reply #10 on:** August 10, 2009, 04:02:36 PM »

Comcast has also got me out

Quote from: JJ 3000 on August 09, 2009, 10:25:03 PM

My ISP has started doing this crap now too.

I have Suddenlink. I tried to opt out and am still getting redirected.
Does anyone else use Suddenlink? Can you tell me how to opt out?

You may need to give them a few days to get you out of the DNS hijack, if not I'd call them like Broni said and demand to be opt-out.

Helpmeh · « **Reply #11 on:** August 10, 2009, 08:28:00 PM »

How can I opt-out from Rogers? I don't know a link, and a phone call would probably have my call bouncing across the globe.

Quantos · « **Reply #12 on:** August 10, 2009, 08:30:40 PM »

Sorry guys, I'm probably asking something that's been answered here, but I'm missing it.

How do you know if this affects you?

Helpmeh · « **Reply #13 on:** August 10, 2009, 08:38:54 PM »

Quote from: Quantos on August 10, 2009, 08:30:40 PM

Sorry guys, I'm probably asking something that's been answered here, but I'm missing it.

How do you know if this affects you?

Go to www.fndjdmdbdisbdjfhbdjdjdhdifbfufbdidb djtnrufjgndjdjffjd.com and see what happens.

Quantos · « **Reply #14 on:** August 10, 2009, 08:41:23 PM »

I can't display the page. I assume that means that Shaw hasn't yet adopted this foolish nonsense.

Helpmeh · « **Reply #15 on:** August 10, 2009, 08:48:13 PM »

Quote from: Quantos on August 10, 2009, 08:41:23 PM

I can't display the page. I assume that means that Shaw hasn't yet adopted this foolish nonsense.

Shaw... That's available where I live.

Quantos · « **Reply #16 on:** August 10, 2009, 08:51:23 PM »

Quote from: Helpmeh on August 10, 2009, 08:48:13 PM

Shaw... That's available where I live.

Yet another Canuck?

Helpmeh · « **Reply #17 on:** August 11, 2009, 05:37:49 AM »

Quote from: Quantos on August 10, 2009, 08:51:23 PM

Yet another Canuck?

You didn't know that? I created a controversial topic because of what REALLY stupid Americans think about Canada.

Quantos · « **Reply #18 on:** August 11, 2009, 11:47:44 AM »

Quote from: Helpmeh on August 11, 2009, 05:37:49 AM

You didn't know that? I created a controversial topic because of what REALLY stupid Americans think about Canada.

I don't recall that, it could have been before I arrived.

Computer Hope Admin · « **Reply #19 on:** August 11, 2009, 02:45:42 PM »

Quote from: JJ 3000 on August 09, 2009, 10:25:03 PM

My ISP has started doing this crap now too.

I have Suddenlink. I tried to opt out and am still getting redirected.
Does anyone else use Suddenlink? Can you tell me how to opt out?

Did you opt out through: http://search.suddenlink.net/prefs.php -- It also appears that this is yet another company that resolves DNS hijacking through the cookie approach, which really isn't resolving the issue, simply just working around it by not displaying the search page. So it could also be that you've been opted out, but the cookie handling is just displaying a different type of redirection.

I've also updated the below DNS hijack definition to have a listing of all major ISPs and direct links to their pages containing help or information on how to opt out.

Helpmeh · « **Reply #20 on:** August 11, 2009, 04:45:49 PM »

Thanks Nathan, but I'm lost tryingto opt-out. I don't know what to enter for my dns address. Changing it is the only way I can get rid of the "helpful" search page by Rogers.

Broni · « **Reply #21 on:** August 11, 2009, 07:07:18 PM »

Nice move Nathan

TechGeek · « **Reply #22 on:** August 14, 2009, 08:57:02 PM »

Qwest has the same type of page when a domain can't be found. Why can't you just click the opt out link?

Helpmeh · « **Reply #23 on:** August 15, 2009, 05:49:48 AM »

Rogers is so over-freakin'-complicated.

Computer Hope Admin · « **Reply #24 on:** August 15, 2009, 05:48:17 PM »

Quote from: Helpmeh on August 11, 2009, 04:45:49 PM

Thanks Nathan, but I'm lost tryingto opt-out. I don't know what to enter for my dns address. Changing it is the only way I can get rid of the "helpful" search page by Rogers.

Rogers method of opting out according to their site is to change the DNS address to an alternate server. Really unfortunate for the customer that they have to rely on another service just to do something they don't want, but it appears this is the only method. So you'd need to change your DNS address to an alternative server. Suggest trying OpenDNS addresses as shown below.

DNS1: 208.67.222.222
DNS2: 208.67.220.220

Quantos · « **Reply #25 on:** August 15, 2009, 05:56:10 PM »

That's sure nice of Rogers.

They sure have customer support down pat eh?

Helpmeh · « **Reply #26 on:** August 16, 2009, 08:44:02 PM »

Nice one quantos, and thanks again Nathan.

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Author Topic: ComCast adopts DNS hijacking (Read 11621 times)

patio

Computer Hope Admin

Computer Hope Admin

Broni

Helpmeh

patio

Broni

Broni

JJ 3000

Broni

Computer Hope Admin

Helpmeh

Quantos

Helpmeh

Quantos

Helpmeh

Quantos

Helpmeh

Quantos

Computer Hope Admin

Helpmeh

Broni

TechGeek

Helpmeh

Computer Hope Admin

Quantos

Helpmeh