1.
No Internet Connection. Within the configuration pages of a home router, you can generally restrict internet access based upon:
a. IP address
b. MAC address
c. Day(s) of week
d. Time of day
Check the current configuration.
Does it really say "no internet connection"?
2.
Verify Local Area Network (LAN) Connection. From command window on laptop:
a. ping 127.0.0.1
b. ping <your own laptop IP address>
c. ping <IP address of home router>
d. ping <IP address of another computer on your LAN>
All of the above pings should succeed unless blocked by local software firewalls on your computers.
3.
Verify Internet Connection. Try an internet IP address:
a. ping <IP address of ISP DNS server>
b. ping 69.72.169.241 ; (IP address of
www.computerhope.com)
then try an internet fully qualified domain name (using DNS servers):
c. ping
www.computerhope.com d. ping
www.msn.com 4.
No Luck. From the laptop, cut and paste output of "ipconfig /all" to this thread.
Hint: You can redirect the output to a text file and then cut and paste from there using command similar to: "ipconfig /all > %systemdrive%\chope.txt" .
%systemdrive% is an environment variable which should resolve to logical drive your operating system is installed to (e.g. "C:").