I have a HP a712n computer. I am using windows xp and my task manager does work. I have tried all of the following to try and fix this, but so far, nothing has worked...
1) System restore
2) Last known good configuration
3) defragment and error check
3). I have ran malware and superantispyware and Norton (I do not run them at the same time) have several viruses, and removed them.
4). I can go into regedit and look at my registry, but explorer.exe is not there
5). I type explorer or explorer.exe in the new task and it pops up a box that says "windows cannot access the specified device, path or file. You may not have the appropriate permission to access the item".
6). I have booted in safe mode, safe mode with networking, safe mode with prompts and tried all kinds of things, but nothing works. Same blank screen in safe mode.
7). I have ran the exehelper that I seen listed in another post on here, and here is what comes up....
exeHelper by Raktor
Build 20091021
Run at 11:57:00 on 10/31/09
Now searching...
Checking for numerical processes...
Checking for bad processes...
Checking for bad files...
Checking for bad registry entries...
Resetting filetype association for .exe
Error occurred while processing: exefile.
.exe=exefile
Resetting filetype association for .com
comfile="%1" %*
.com=comfile
Resetting userinit and shell values...
Resetting policies...
--Finished--
Press any key to continue . . .
There was nothing new put on computer and we don't keep anything of importance in it.
Can someone please help me get my desktop back?