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Author Topic: Updated to IE7 and Also Downloaded Firefox and Still can not connect  (Read 10060 times)

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Jtquad

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    I was able to connect before i upgraded. So now i downloaded firefox and still nothing. It shows my little icon being connected so i did start - run - cmd ping www.google.com and i recieve a ping back. Any ideas on whats up? Thanks - JT

    m3rcllessd3ath

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    Re: Updated to IE7 and Also Downloaded Firefox and Still can not connect
    « Reply #1 on: February 06, 2008, 04:34:31 PM »
    are you using a firewall? do your programs have the permission?

    Broni


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    Re: Updated to IE7 and Also Downloaded Firefox and Still can not connect
    « Reply #2 on: February 06, 2008, 09:10:15 PM »
    What type of connection is it? Windows version? What happens when you try to use browser?

    Jtquad

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      Re: Updated to IE7 and Also Downloaded Firefox and Still can not connect
      « Reply #3 on: February 07, 2008, 08:05:32 AM »
      Im running Earthlink Cable connection. System is Windows XP. When I try to use either browser, I get a page can not be displayed message. I checked in the system tray and it doesnt look as if any antivirus program is running. Also went into windows firewall and it is disconnected. Thanks - JT

      soybean



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      Re: Updated to IE7 and Also Downloaded Firefox and Still can not connect
      « Reply #4 on: February 07, 2008, 08:21:56 AM »
      If you go to Control Panel and open Network Connections, what do you see? 

      From that panel, you might try creating a new connection by clicking on the link named "Create a new connection", under Network Tasks on the left side of the panel.  Or, try the Network Troubleshooter.

      Jtquad

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        Re: Updated to IE7 and Also Downloaded Firefox and Still can not connect
        « Reply #5 on: February 07, 2008, 09:20:54 AM »
        ok under Network Connections I have Earthlink Dialup (disconnected) Then i have Internet Connection Connected under Internet Gateway. Then under LAN or High Speed I have Connected, Firewalled Realtek RTL8139.

        soybean



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        Re: Updated to IE7 and Also Downloaded Firefox and Still can not connect
        « Reply #6 on: February 07, 2008, 09:43:52 AM »
        Have you called Earthlink tech support?  I'd give them a try.

        Jtquad

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          Re: Updated to IE7 and Also Downloaded Firefox and Still can not connect
          « Reply #7 on: February 07, 2008, 10:40:19 AM »
          Yes twice and they told me its not on there side since i was able to ping etc. they also made me go through cmd and clear some stuff and reboot etc - JT

          soybean



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          Re: Updated to IE7 and Also Downloaded Firefox and Still can not connect
          « Reply #8 on: February 07, 2008, 11:16:35 AM »
          If you start IE7 and go to Tools, Internet Options, Connections, and click the button for LAN Settings, what do you see?

          Jtquad

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            Re: Updated to IE7 and Also Downloaded Firefox and Still can not connect
            « Reply #9 on: February 07, 2008, 02:09:44 PM »
            automatically detect settings is checked thats all - JT

            Broni


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            Re: Updated to IE7 and Also Downloaded Firefox and Still can not connect
            « Reply #10 on: February 07, 2008, 05:38:40 PM »
            Uncheck it. Any router involved?

            Jtquad

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              Re: Updated to IE7 and Also Downloaded Firefox and Still can not connect
              « Reply #11 on: February 07, 2008, 05:52:05 PM »
              Yes a linksys router. - JT

              Broni


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              Re: Updated to IE7 and Also Downloaded Firefox and Still can not connect
              « Reply #12 on: February 07, 2008, 07:23:46 PM »
              Connect computer straight to modem, and see if it helps.

              Jtquad

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                Re: Updated to IE7 and Also Downloaded Firefox and Still can not connect
                « Reply #13 on: February 08, 2008, 08:56:36 AM »
                Ok Computer is connected straight to modem and still nothing. The other computer on this network when it was hooked to router works great  (system im on) I hooked it back to router now so i can get on to respond to this. Do you think I should uninstall IE7? i dont think thats the issue since firefox doesnt work either Thanks  - JT

                Broni


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                Re: Updated to IE7 and Also Downloaded Firefox and Still can not connect
                « Reply #14 on: February 08, 2008, 10:44:31 AM »
                Uncheck "automatically detect settings".

                Go to cmd, and type in:
                ipconfig /all
                Copy, and paste results back here.