Why some email addressee's are refused delivery?

[evilfantasy]

It's a bunch of nonsense to me. There is a conflict somewhere but I don't know enough about it to sort it out.

http://tools.declude.com/headercode.php?code=4000020e

[tpolcha]

I think your validating it as nonsense is; as it shouldn't be happening in the first place.  I agree and appreciate the renewed idea I should contact declude.  I've been there before and I will try it again.  Maybe I will be introduced to some new ideas. 

I can't believe that I am an isolated incident.  This must to have happenned to someone else before or am I the odd man out?

[evilfantasy]

No it isn't an unknown problem.


http://www.declude.com/searchresults.asp?Cat=109

Link Edit

[Deerpark]

In this case

Spam-Tests-Failed:

means the emails is being flagged as spam. The positive would have been

Spam-Tests-Passed:

.
Do as TheEmperor suggested and remove the spaces between the email addresses and see if that is enough to make the spam filter happy.

[TheEmperor]

The spam filter gives a certain point value to various aspects of the email. The threshold for denial is 10 points. His emails are getting 11 points based on the trailing/leading spaces in the TO: field of his emails. That is the issue. Some addresses in his address book must have been crafted incorrectly and have those spaces in them now. Since the trailing/leading space issue probably isn't worth 11 points all by itself it only denies the mail when some other spamlike property is discovered. For instance sending to multiple recipients is probably worth 1-2 points, so that might cause the spam filter to kill that email. Even when sent to a single recipient maybe it has some keywords that are worth 1-2 points and that kills it.
Your biggest issue is the formatting of the addresses in your TO: field. You need to get rid of all of the extra spaces in order to solve your problem.

[tpolcha]

OK.  I'm going to the declude site now as suggested and will report back post haste. 

[tpolcha]

I get my addresses from my collection stored in the address book.  They have been collected by letting the mouse arrow hook up with received mail; the address is highlighted and I request the address be saved and stored in the address book as a 'new contact'. 

MS Office does the spacing.  Should the culprit rejected addresses  in my address book be deleted and rentered manually?

[TheEmperor]

I recommend trying that on a couple of them and see if it solves the issue for those addresses. If it does then do it for all of the problem ones.

[tpolcha]

Update:

Manually typing in my addreeses to send mail has not corrected my problem.  I am still having mail returned (inconsistently); with the same SPAM test failed notices.

I'm trying to navigate the Declude and Smarter Tools forums to request analysis.  I presume they react just like the good folks at Computer Hope.
The web sites look foreign to me so far but I will report back when I learn something.

[TheEmperor]

Is it the exact same denial reason every time? If you're sending to a single manually entered address in outlook and your message is not heavy on spam flags, and it's still being rejected with that message then there would seem to be some error on the spam filters side. Possibly in their configuration, but I wouldn't jump to that conclusion. Hopefully they will be able to give you a more detailed explanation of what exactly their spam filter doesn't like about your email. Let us know here if they give you a solution.

[tpolcha]

OK.  I'm still dead in the water.  I've contacted all the suggested (outsourced) advise so far and presented the same question.  At least Declude is consistent ensuring me that "they don't bounce mail" that I have to get in touch with the refusing ISP.  In our example I don't know how to get in touch with yahoo.

It is possible that someone in one of the other forum's I outsourced will eventually define the X-RBL: warnings that suggest SPAMHEADER & CMDSPACE problems 'I must be transmitting' will still respond.  Patience. 

I still think it's my fault whether it is originating in MS Office\Outlook or just Word.  I've removed & reinstalled Office as I mentioned earlier.  I never mentioned before in this thread that I have a couple of other anomalies with my email editor having to do with font sizing and copy & paste. 

Once I was in Outlook Help and clicked 'Detect & repair' and found that the process began what looked like a re-installation of Outlook.  I lost all my files (I don't know about setup and properties).  I lost all my folders and mail.  I used Sys Restore and am nowhere new.

MS Word help has the same option to D & R, I don't know what will happen to all my folders and files either if I chose that help option.

What exactly is 'Detect & Repair' in the MS Office and Outlook help menu?  I know if you want something in a PC you'd better have saved it before you make any changes just to be sure. 

Is MS Office is damaged?

If so, can I use/install 'OpenOffice.org and keep all of MS Office saved data and then remove Office later?   

And finally remember, my mail to my trusted friends doesn't get returned to me when I use a pseudonym hotmail account.

 

 

 

 

[TheEmperor]

If you don't mind PM me a couple of the problem addresses and I'll see if I can reproduce the issue and solve it from here.

[tpolcha]

Is that safe... me giving arbretrary addresses?  Shoudn't I have to notify  those address owners that I have given their address away?  These friends don't even understand I have a problem; they have been conditioned to using hotmail and yahoo they don't even know they have Window's Outlook Express and a broadband or DSL ISP.  They just pay their TV bill in total when they get it.

How would that work since it is only me that is having the problem and no one else using the same addresses?

Do the RBL warnings in my original post define what the SPAMHEADER and CMDSPACE failures are?  Or are they just generic in nature. 

In general, what do you think about the detect & repair options and or downloading OpenOffice.org questions in my previous post as a test?

[TheEmperor]

You could try downloading the Thunderbird mail client and sending mail with that to see if the problem persists. If it does not then you know the issue is with your mail client. If it does then the issue is with your originating email server/address.

[tpolcha]

I know what I should have done already and that's download Mozilla FireFox as my browser (different issue).

1.  I've only heard of Thunderbird and am unfamiliar.  Do I need MFF before I download TB?

2.  Will I retain my original ISP address and domain if I choose to use TB?  I want it to be the way it was when all my mail using MS office [email protected] and came into [email protected] as that domain.  Will using TB cause me to have to notify all the professional institutions I correspond with that I have a new email address?  Thats what I want to avoid.