Canon Multipass 370/360 printer mdl H12406

[bobinker]

I have the above printer. It's about 2 years old. For some reason, when I put in the
correct toner cartridge it shows "wrong cartridge". I have turned off the printer
after installation. I have been to Office Max to exchange cartridges but nothing works.
I am the editor of a genealogy newsletter and I N E E D  H E L P now!!!

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Admin edit: Removed e-mail to help protect you from SPAM.
 

[Computer Hope Admin]

Try the steps found at:

http://www.computerhope.com/issues/ch000084.htm

If those don't work or resolve your issue unfortunately it's likely a printer defect and you'll need to contact Canon.

[02032395549]

thank you Computer Hope Admin, very helpful...
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