I've merged two threads discussing the same thing into this one thread so I can keep track of everything easier and so something said isn't said by multiple users. Myself and IT have done some additional fixes and tweaks to help with everything. Hopefully what has been done will help resolve everything.
If you do encounter this issue again after this post I'd appreciate it if you could help me in resolving this issue by providing a traceroute (tracert) of computerhope.com, by doing the following.
Start / Run / type: command <press enter>
Type: tracert computerhope.com
Copy and paste the results into this thread
This should provide you with output like the below example. If you're not comfortable posting this data to the forum (which really is not a concern for the public to see) you can PM the data.
1 <1 ms <1 ms <1 ms 192.168.201.121
2 * * * Request timed out.
3 8 ms 6 ms 7 ms 68.87.220.29
4 15 ms 7 ms 9 ms te-9-4-ar01.saltlakecity.ut.utah.comcast.net [68.87.170.9]
5 25 ms 28 ms 32 ms 68.86.90.249
6 28 ms 26 ms 25 ms te-3-2.car1.Seattle1.Level3.net [4.79.104.105]
7 46 ms 27 ms 35 ms ae-31-53.ebr1.Seattle1.Level3.net [4.68.105.94]
8 29 ms 43 ms 28 ms ae-1-100.ebr2.Seattle1.Level3.net [4.69.132.18]
9 45 ms 43 ms 52 ms ae-2.ebr2.Denver1.Level3.net [4.69.132.54]
10 65 ms 66 ms 65 ms ae-3.ebr1.Chicago2.Level3.net [4.69.132.62]
11 68 ms 62 ms 66 ms ae-1-100.ebr2.Chicago2.Level3.net [4.69.132.114]
12 93 ms 90 ms 97 ms ae-2-2.ebr2.Washington1.Level3.net [4.69.132.70]
13 91 ms 90 ms 90 ms ae-4-4.ebr2.Newark1.Level3.net [4.69.132.102]
14 106 ms 106 ms 112 ms ae-24-52.car4.Newark1.Level3.net [4.68.99.40]
15 92 ms 102 ms 90 ms WBS-CONNECT.car4.Newark1.Level3.net [4.71.148.26]
16 91 ms 91 ms 93 ms 208.116.63.254
17 92 ms 91 ms 93 ms computerhope.com [69.72.169.241]
