Cell phone always boots into Safe Mode.

If your cell phone or other Android device is always booting into Safe Mode, follow the steps below.

  1. Remove any case or gel skin from the phone. If the case is pressing on the Menu key, it can cause it to load into Safe Mode.
  2. Remove the battery and SIM card (if present) from the phone.
  3. Wait at least 30 seconds.
  4. Press each of the keys and buttons several times, to make sure none of them are stuck.
  5. With the battery still out of the phone, plug the phone into its wall charger.
  6. Place the battery and SIM card back into the computer.
  7. Turn the phone back on. While the phone is starting up, do not press any keys or buttons.

After the above steps have been followed, your phone should be able to load into normal mode each time you start the phone. If the phone continues to load into Safe Mode, an app you've recently installed may be preventing the phone from loading normally. Remove any recently installed apps on the phone and try the above steps again.

If you notice one or more keys or buttons are stuck, you need to get them unstuck prior to turning the phone back on (before step 7 above). Stuck keys or buttons can and often cause a phone to load into Safe Mode.

Finally, if the phone continues to load into Safe Mode after following all of the above steps, we suggest you perform a master reset, which will reset the phone and erase all settings and software, setting it back to an out of box state. For instructions on how to perform a master reset, refer to your phones How To instructions (in the user manual or on the manufacturer's website), as each phone is different.

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