ATAPI incompatible press F1 to resume

Cable loose or not connected

If any hardware has been recently added or the computer has been recently moved it is possible that the IDE or power cables connected to the hard drive or the CD-ROM drive may have become loose or disconnected.

Caution: When ever inside the computer ensure you are aware of ESD and it's potential risks.

Verify that the hard drive as well as the CD-ROM, CD-R or CD-RW drive have at least two or more cables connected to them. One cable should be a gray flat cable (data IDE/EIDE cable) and the other should be the power cable. In addition, the gray flat cable should be connected to the motherboard or the interface card on your computer.

If the cables appear to be connected properly, disconnect the data and power cables and then reconnect them to ensure that they are not loose.

CMOS values not set properly

If all IDE/EIDE/ATAPI cables have been checked or disconnected and reconnected as instructed above and you continue to experience the same issue, it is possible that the IDE/EIDE/ATAPI device may not be setup properly in CMOS.

Verify that if your hard drive or CD-ROM drives are IDE/EIDE/ATAPI and setup in CMOS properly. If the hard drive or drives are setup as Auto, values do not need to be checked.

Bad hardware

If you have followed the above steps and continue to experience the same issues it is possible that your computer may have any of the following bad hardware devices:

Additional information