You are here: > Operating System >

Windows DRIVER_POWER_STATE_FAILURE error

Install the latest drivers

This issue is almost always due to a driver issue with one of the devices installed in your computer. If you've recently installed a new hardware device, such as a printer, modem, video card, etc., make sure you've got the latest drivers from the manufacturer's website.

A listing of driver manufacturer web pages can be found in our driver section.

Disconnect external devices

Disconnect all external devices. External hardware such as USB peripherals can cause this error to happen. If no errors occur while these devices are disconnected, visit the manufacturers website for the latest drivers or contact the hardware manufacturer for suggestions.

Verify all drivers have proper digital signatures

Out of date drivers for hardware devices, or system utilities that run in the background, such as backup software, antivirus scanners, etc., can also cause this issue to occur. To verify whether or not your system has any of these files, follow the steps below.

  1. Press the Windows key, type sigverif, and press Enter.
  2. This action should open the Windows File Signature Verification utility that can scan for files without a digital signature.

Disable BIOS APM

Make sure that the Advanced Power Management (APM) is disabled within CMOS setup.

Motherboard BIOS update

If none of the above suggestions have helped resolve your issue, visit the manufacturer's website and see if your motherboard has any available BIOS updates.

Bad hardware

Finally, if you've tried all of the above suggestions and are sure this issue is not a driver related issue, you may have bad hardware. We suggest first that you test the memory in the computer to verify it's not bad. If it works, start trying to isolate the bad hardware by using the process of elimination.

Additional information