Alternatively referred to as freeze, frozen is a term to describe the state where the computer appears to have stopped working when nothing on the screen moves. When this occurs, usually the only solution is to reboot the computer.
How do I know if the computer frozen?
Sometimes a computer may hang while it is processing information or performing other tasks. You can quickly determine if a computer is still working by pressing the Num lock, Caps lock, or Scroll lock keys on the keyboard and see if the LED indicators change. If the LED indicators change, the computer is still responsive and may recover, if nothing changes the computer cannot recover.
How do I unfreeze a computer?
Unfortunately, when the computer freezes usually there is not much that can be done to the computer other than rebooting. However, trying the suggestions on the below document may help unfreeze the computer in some situations.