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Reference number: CH000449
Installing a PC
computer keyboard.
Question:Installing a
PC computer keyboard.
Answer:
Before getting started
Connect cables
Install Software / Drivers
Troubleshooting
Before getting started
- Difficulty of installing computer mouse should be a 1 out of
5.
- When connecting the PS/2 keyboard, ensure the computer is
off; if the keyboard is a USB keyboard the computer can be off or on
during the installation.
Connect cables
PS/2 Keyboard
- Connect the keyboard to the PS/2 port on the back of the
computer.
- When looking at the back of the computer you'll notice two
PS/2 ports next to each other. Verify you're connecting the
keyboard into the purple connection as shown in the below
pictures. If your PS/2 ports are not color coded the keyboard will
be the connection closest to the left edge of the
computer (when looking at it from the back). If the connections
are vertical and not horizontal as shown below the keyboard
connection may be either depending on the type of case and
motherboard. Look for a small symbol next to the port to
identify which one is the keyboard.
Tip: If you are confused what PS/2 cable is what
when under your desk, generally the
PS/2 cable is thicker than the PS/2 mouse cable. 
USB Keyboard Connect the USB keyboard to the USB ports on the back or front of
your computer, or if you are using a USB port
hub, connect the mouse
to to the hub. Additional information about why a USB keyboard
may not work in MS-DOS or in Safe Mode can be found on
document CH000298.
Install Software /
Drivers
If your keyboard has any special features such as a built on touch
pad or special buttons or is wireless, for these features to work properly, the
software and/or drivers for the keyboard must be installed after the
computer keyboard has been connected to the computer.
Troubleshooting
If additional issues are encountered during or after the
installation of the computer keyboard, please refer to our
main
keyboard page for additional help and information.
Additional information:
- See our PS/2 and
USB dictionary definitions for
additional information and related links on each of these terms.
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