Is online banking safe?

Updated: 11/13/2018 by Computer Hope
Credit cards

Yes. Online banking is safe with the proper precautions; it is becoming more and more popular each day. The following sections detail safety steps for online banking as well as ways your personal information may be compromised.

Visit bank by typing the address

Many attackers get into someone's bank account by tricking a user into thinking they're logging into their account when they're really not. This technique, known as phishing, is often done through e-mail. It informs you that you need to change your online information, verify a purchase, or something else that would want to make you log into your bank account via a link in the e-mail. In reality, the link points to a fake page that logs your account information.

Phishing can be avoided by never clicking on a link to visit your online bank. Instead, if you need to log into your bank, always visit it through a bookmark you created in your browser or by typing your bank's URL.

Make sure the page is secure when entering data

A web page that encrypts data has a small lock (Internet browser security lock) either in the bottom corner of the window or next to the address bar and the URL will start with https:// instead of http://. If none of this is seen, all data is not secure, and anything you enter into the page could be captured and read by someone.

When you visit your online bank login page, verify you see this lock before entering your username and password. If you do not see this, do not log into the page.

Never send usernames, passwords, etc. through e-mail

No bank will ever request for you to send personal information over e-mail. Never send your username, password, PIN, account information, credit card, etc. over e-mail. E-mail is unencrypted and if intercepted by a third-party could be read. It's also often stored on a server; if that server was to become compromised the attacker could read that e-mail with your personal information.

Be cautious where you log into your bank


For most users we suggest only logging into your online bank page while at home. Your place of work can install key loggers or use other methods of monitoring you while online. Someone who has access to this information could access these logs that can contain all keystrokes including usernames and passwords.

Wireless network

When on a wireless network, all information being sent to and from your computer to the wireless router may be intercepted by someone nearby. Therefore, if you need to log into your online bank page while on a wireless network make sure the network you're connecting to is secure using WPA.

Friend's house

Be concerned when logging into an account from a friend's computer. A computer you're not familiar with could intentionally or unintentionally log usernames and passwords that could be used to access your account.

Use a strong password

Your password you're using to log into your online bank should be a strong password. What this means is that it shouldn't be something easily guessed such as your pet's name. Your banking password should have number, special character, and different capitalization. See the password definition for additional information, links, and examples.

Make sure your computer is protected

Finally, it's always a good idea to keep your personal computer protected. When an attacker attacks or infects a computer, they could install a keylogger that logs each keystroke you enter into a computer. These can capture your username, password, and confidential data.