How do I remove and replace a laptop key or keycap?
This page is also meant for general reference and may not apply to your laptop. If you have a desktop computer, see: How do I remove the keys on a keyboard?
Before removing any of the keyboard's keys, make sure the computer is turned off, or at the very least locked so nothing is mistakenly typed.
- To remove the keycap from a keyboard, place your finger nail, small flat-head screwdriver, or knife under a corner of the key and gently pry it up.
- In many situations, the key only snaps out partially. If the keycap is still attached to the laptop, use your fingers to remove the keycap completely.
- Once removed, you'll see the key retainer (scissor-switch) still attached to the laptop with the pad in the middle. If needed, this too can be removed from the laptop. To do so, place the flat head of a screwdriver or a knife's edge under a corner and gently twist until it pops off.
Replacing the keycap
If you need a new keyboard key for you laptop, LaptopKey.com has a great selection.
- With the key removed, carefully observe the metal hooks on the keyboard where the old key used to be.
- Orient the plastic hinge (new or old) so that the holes line up with the metal hooks.
- Insert the smaller plastic piece, usually referred to as a cup, evenly into the center of the retainer.
- Replace the keycap and press evenly on all four sides.
- How do I fix a broken laptop key or put it back on?
- See our key, keyboard, and laptop definitions for further information and related links.
- Keyboard help and support.